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OPERATION GUIDE

4-1

4

Troubleshooting

This chapter explains how to handle printer problems that may
occur. If a problem cannot be corrected, contact your service
representative.

This chapter explains the following topics:

•

General Guideline ....................................................... 4-2

•

Print Quality Problems................................................. 4-4

•

Indicators and Messages ............................................ 4-7

•

Correcting a Paper Jam ............................................ 4-14

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Содержание LP 4140

Страница 1: ...Instruction Handbook Basic LP 4140 4151 Laser Printer b w ...

Страница 2: ......

Страница 3: ... Right of the Printer 1 4 2 Printing Operation 2 1 Loading Printer Driver 2 2 Printing from Application Software 2 3 3 Maintenance 3 1 General Information 3 2 Toner Container Replacement 3 3 Cleaning the Printer 3 9 4 Troubleshooting 4 1 General Guideline 4 2 Print Quality Problems 4 4 Indicators and Messages 4 7 Correcting a Paper Jam 4 14 5 Specifications 5 1 ...

Страница 4: ...ii OPERATION GUIDE ...

Страница 5: ...Copying or other reproduction of all or part of this guide any copyrightable subject matter without the prior written consent of TA Triumph Adler is prohibited Any copies made of all or part of this guide any copyrightable subject must contain the same copyright notice as the material from which the copying is done Regarding Tradenames PRESCRIBE is a registered trademark of Kyocera Corporation KPD...

Страница 6: ...is a trademark of Peerless Systems Corporation 2381 Rosecrans Ave El Segundo CA 90245 U S A This product was developed using the Tornado Real Time Operating System and Tools from Wind River Systems This product contains UFST and MicroType from Monotype Imaging Inc USB This product has been certified by the USB Implementers Forum Inc ...

Страница 7: ...ense The term Programs means the original and all whole or partial copies of it including modified copies or portions merged into other programs IBM retains title to the Programs IBM owns or has licensed from the owner copyrights in the Programs 1 License Under this license you may use the Programs only with the device on which they are installed and transfer possession of the Programs and the dev...

Страница 8: ...damages claimed by you based on any third party claim This limitation of remedies also applies to any developer of Programs supplied to IBM IBM s and the developer s limitations of remedies are not cumulative Such developer is an intended beneficiary of this Section Some jurisdictions do not allow these limitations or exclusions so they may not apply to you 4 General You may terminate your license...

Страница 9: ...ment which can be obtained from Monotype Imaging Monotype Imaging retains all rights title and interest to the Software and Typefaces and no rights are granted to you other than a License to use the Software on the terms expressly set forth in this Agreement 3 To protect proprietary rights of Monotype Imaging you agree to maintain the Software and other proprietary information concerning the Typef...

Страница 10: ...USE OR MISAPPLICATION OF THE SOFTWARE AND TYPEFACES 11 Massachusetts U S A law governs this Agreement 12 You shall not sublicense sell lease or otherwise transfer the Software and or Typefaces without the prior written consent of Monotype Imaging 13 Use duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause a...

Страница 11: ...cy Transmitter This machine contains the transmitter module We the manufacturer UTAX GmbH hereby declare that this equipment page printer model TA Triumph Adler LP 4140 and LP 4151 are in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Radio Tag Technology In some countries the radio tag technology used in this equipment to identify the toner contain...

Страница 12: ...ner NOTE Do not remove these labels High temperature inside Do not touch parts in this area because there is a danger of getting burned Do not incinerate toner and toner container Dangerous sparks may cause burn Moving parts inside May cause personal injury Do not touch moving parts High temperature inside Do not touch parts in this area because there is a danger of getting burned Label inside the...

Страница 13: ...ntilation is blocked CE Marking Directive According to Council Directive 89 336 EEC 73 23 EEC and 1999 5 EC Manufacturer UTAX GmbH Manufacturer s address Ohechaussee 235 22848 Norderstedt Declares that the product Product name Page Printer Model number LP 4140 4151 as tested with enhancement optional unit Dual Paper Feeder PF 700 Large Capacity Paper Feeder PF 750 Document Finisher DF 710 DF 730 B...

Страница 14: ...orms to the applicable specifications Technical drawings Descriptions of procedures that guarantee conformity Other technical information EN ISO 7779 Maschinenlärminformations Verordnung 3 GPSGV der höchste Schalldruckpegel beträgt 70 dB A oder weniger gemäß EN ISO 7779 Disclaimer TA Triumph Adler will not be liable to customers or any other person or entity for any loss or damage caused or allege...

Страница 15: ...ff the printer s power supply when not using the printer for extended periods of time For details on the sleep timer function and printer power consumption refer to this manual Initial settings of the sleep timer function and power saved using the sleep timer function LP 4140 LP 4151 Initial Auto Sleep Setting 15 minutes 60 minutes 15 minutes 60 minutes Power Consumption in Auto Sleep 4 5W 40W 4 5...

Страница 16: ...age of the machine The symbols and their meanings are indicated below DANGER Indicates that serious injury or even death will very possibly result from insufficient attention to or incorrect compliance with the related points WARNING Indicates that serious injury or even death may result from insufficient attention to or incorrect compliance with the related points CAUTION Indicates that personal ...

Страница 17: ...e related section includes information on actions which must be performed Specifics of the required action are indicated inside the symbol Please contact your service representative to order a replacement if the safety warnings in this Operation Guide are illegible or if the guide itself is missing fee required General warning Warning of danger of electrical shock Warning of high temperature Warni...

Страница 18: ...oid the danger of fire or electrical shock Avoid locations near radiators heaters or other heat sources or locations near flammable items to avoid the danger of fire To keep the machine cool and facilitate changing of parts and maintenance allow access space as shown below Leave adequate space especially around the vents to allow air to be properly ventilated out of the printer Always use the cast...

Страница 19: ...ons with drastic temperature fluctuations Avoid locations with direct exposure to hot or cold air Avoid poorly ventilated locations When casters are installed on the printer moving the printer can cause damage to certain floor surfaces During printing some ozone is released but the amount does not cause any ill effect to one s health If however the printer is used over a long period of time in a p...

Страница 20: ...he machine to an outlet with a ground connection to avoid the danger of fire or electrical shock in case of an electric short If an earth connection is not possible contact your service representative Other Precautions Connect the power plug to the closest outlet possible to the machine The power supply cord is used as the main disconnect device Ensure that the socket outlet is located installed n...

Страница 21: ...e is a danger of fire electrical shock or damage to the laser If the laser beam escapes there is a danger of it causing blindness If the machine becomes excessively hot smoke appears from the machine there is an odd smell or any other abnormal situation occurs there is a danger of fire or electrical shock Turn the power switch off O immediately be absolutely certain to remove the power plug from t...

Страница 22: ...remove the power plug from the outlet for safety purposes during the time the machine is not in use When lifting or moving the printer pull up the 4 handles on both sides of the printer then ALWAYS carry the printer by the designated 4 handles with at least 4 people one person to a handle For safety purposes always remove the power plug from the outlet when performing cleaning operations If dust a...

Страница 23: ...fting or moving the machine contact your service representative Do not touch electrical parts such as connectors or printed circuit boards They could be damaged by static electricity Do not attempt to perform any operations not explained in this handbook Use shielded interface cables CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in...

Страница 24: ...o happen to ingest toner rinse your mouth out with water and drink 1 or 2 cups of water to dilute the contents of your stomach If necessary contact a physician If you do happen to get toner in your eyes flush them thoroughly with water If there is any remaining tenderness contact a physician If toner does happen to get on your skin wash with soap and water Do not attempt to force open or destroy t...

Страница 25: ...the names of parts 2 Printing Operation This chapter explains how to print from your workstation 3 Maintenance This chapter explains how to replace the toner container waste toner box and how to care for your printer 4 Troubleshooting This chapter explains how to handle printer problems that may occur such as paper jams 5 Specifications ...

Страница 26: ...ion panel keys Press Go Bold Typeface Used to emphasize button or items to be selected in dialog boxes and titles displaying in dialog boxes Click Next Notes Used to provide additional or useful information about a function or feature NOTE For information about storing the pin refer to step 10 Important Used to provide important information IMPORTANT Ensure paper is not folded curled or damaged Ca...

Страница 27: ...and their functions Try to be familiar with the names and functions of these parts for correct use and optimal performance This chapter contains explanations on the following topics Components at the Front of the Printer 1 2 Components at the Left and the Rear of the Printer 1 3 Components at the Right of the Printer 1 4 ...

Страница 28: ...ide 5 Paper Stopper 6 Paper Cassette 1 7 Handles for Transport 8 MP Multi Purpose Tray 9 Main Switch 10 Top Tray 11 Toner Container 12 Toner Container Release Lever 13 Waste Toner Box 14 Cleaning Brush IMPORTANT After you turned the printer off you have to pause five or more seconds to turn it on again 11 12 14 13 2 3 4 1 10 9 8 7 6 5 ...

Страница 29: ...ts OPERATION GUIDE 1 3 Components at the Left and the Rear of the Printer 15 Power Cord Connector 16 Option Unit Connector 17 Handles for Transport 18 Left Cover 2 19 Lock Lever 20 Left Cover 1 16 17 18 20 19 15 ...

Страница 30: ... the Printer 21 Memory Card Slot 22 Option Interface Slot OPT 23 Option Memory Slot Cover 24 USB Memory Slot A1 25 Parallel Interface Connector 26 Option Hard Disk Unit Slot HDD 27 Network Interface Connector 28 USB Interface Connector B1 21 22 23 24 25 26 27 28 ...

Страница 31: ...OPERATION GUIDE 2 1 2 Printing Operation This chapter contains explanations on the following topics Loading Printer Driver 2 2 Printing from Application Software 2 3 ...

Страница 32: ...ndows NOTE If the Welcome to the Found New Hardware Wizard dialog box displays select Cancel 2 Insert the CD ROM supplied with the printer into the optical drive of the PC 3 The installation program launches NOTE If the installation program fails to launch use Windows Explorer to access the CD ROM and select Setup exe 4 Perform the procedures displayed on the installation program to install the KX...

Страница 33: ... the paper cassette 2 From the application File menu select Print The Print dialog box displays 3 Click the drop down list of printer names All the printers installed in Windows are listed Click the name of the machine 4 Use Number of copies to enter the number of prints required Up to 999 copies can be entered For Microsoft Word we recommend that you click Options and specify Use printer settings...

Страница 34: ...Printing Operation 2 4 OPERATION GUIDE ...

Страница 35: ...OPERATION GUIDE 3 1 3 Maintenance This chapter contains explanations on the following topics General Information 3 2 Toner Container Replacement 3 3 Cleaning the Printer 3 9 ...

Страница 36: ...nformation This chapter describes basic maintenance tasks you can perform on the printer You can replace the following component according to the printer s display Toner Container Waste Toner Box Also the internal parts need periodic cleaning ...

Страница 37: ...d that you only use genuine Parts and Supplies A new toner kit contains the following items Toner Container Cleaning cloth Plastic waste bags for old toner container and old waste toner box Waste toner box NOTE Be sure to clean the inside of the printer when replacing the toner container Understanding Messages Requesting Toner Container Replacement The printer displays messages at two stages of to...

Страница 38: ...t storage media and computer supplies such as floppy disks away from around the toner container This is to avoid damaging media by the magnetism of toner You do not have to turn printer power off before starting the replacement Any data that may be under printing process in the printer will be deleted if you turn printer power off 1 Open the printer front cover all the way 2 Push the lock lever up...

Страница 39: ...rasp the handle on the toner container push the lock lever up again and gently lift the toner container 4 Seal up the old toner container with the supplied plastic bag and dispose of it 5 Lightly tap the new toner on the top 5 to 6 times ...

Страница 40: ...ore to loosen and mix the toner inside 7 Grasp the handle on the toner container and insert the toner container along the rail of the printer When inserting be sure that the gear side of the toner container faces the printer Leave the front cover open to allow insertion of the waste toner box Gear Side To the Printer ...

Страница 41: ...r Replacing the Waste Toner Box When replacing the toner container the used waste toner box in the printer should also be replaced with the new one from the new toner kit The printer will not operate without replacing the waste toner box 1 Open the printer front cover all the way 2 Remove the old waste toner box as shown in the figure ...

Страница 42: ...seal from the rear of the old waste toner box and then close the opening of the box with the seal Seal up the old waste toner box with the supplied plastic bag and dispose of it 4 Fit the new waste toner box to the printer 5 Close the front cover ...

Страница 43: ...ter Cleaning the Filters When replacing the toner container also clean the filters 1 Open the MP tray 2 Remove the filters from the printer Press in the tabs on the top filter while removing it 3 Press in the tab on the right filter while removing it ...

Страница 44: ...4 Clean the filters with a vacuum cleaner Do not wash the filters nor use the cleaning brush supplied with the machine 5 After cleaning replace the filters in their original positions After cleaning the filters proceed to next section ...

Страница 45: ... the Printer To avoid print quality problems the interior of the printer must be cleaned 1 Open the front cover all the way 2 Remove the blue colored cleaning brush 3 Pull up the lock lever on the left side of the printer and open the left cover 1 ...

Страница 46: ...mmed paper be careful not to touch the printer drum This can cause printer malfunction 5 While rotating the transfer roller with the gear on its left move the cleaning brush back and forth along the transfer roller to remove soiling as shown After cleaning return the cleaning brush to its storage space and close the left cover 1 and the front cover ...

Страница 47: ...how to handle printer problems that may occur If a problem cannot be corrected contact your service representative This chapter explains the following topics General Guideline 4 2 Print Quality Problems 4 4 Indicators and Messages 4 7 Correcting a Paper Jam 4 14 ...

Страница 48: ...t quality is not good Clean the filters Refer to Print Quality Problems on page 4 4 Paper is jammed Refer to Correcting a Paper Jam on page 4 14 Nothing lights on the operation panel even when power is turned on and the fan makes no noise Check that the power cord is properly plugged into the power outlet Turn off the printer s power plug in the power cord securely and try turning on the printer s...

Страница 49: ...st versions of printer drivers and utilities are available at http www triumph adler com download Make sure that the procedures for printing are correctly followed in the application software Consult the documentation supplied with the application software If the printer prints garbage characters or stalls when the computer is turned on particularly when the printer is connected to the computer un...

Страница 50: ... MENU and then press U or V to display Others 2 Press Z and then press U or V to display Service 3 Press Z and then press U or V to display Drum And then press OK twice 4 The message display shows Processing and then the drum starts turning and stops after approx 6 minutes The printer reverts to Ready Clean the separator Open the printer left cover 1 and clean the separator with a cleaning brush R...

Страница 51: ...g system 1 Press MENU and then press U or V to display Others 2 Press Z and then press U or V to display Service 3 Press Z and then press U or V to display Drum And then press OK twice 4 The message display shows Processing and then the drum starts turning and stops after approx 6 minutes The printer reverts to Ready Check the operation panel If the Toner low message is displayed and the ATTENTION...

Страница 52: ... Check the transfer roller Open the printer left cover 1 and check the transfer roller If the transfer roller is dirty with toner try printing several pages Characters out of position Check the file or program Check whether the problem is being caused by a PRESCRIBE command error If the problem occurs only with a specific file or program the most likely cause is an error in a parameter to a comman...

Страница 53: ...tion memory card or hard disk Flashing The printer needs maintenance attention or the printer is warming up Please wait Lit A problem or an error occurs that you can clear by yourself For example a paper jam occurs Off Operations are normal READY DATA ATTENTION Message Corrective Action Add paper paper source The paper has run out Supply paper according to the paper source displayed paper cassette...

Страница 54: ... page 3 3 This message will be displayed when replacing the toner container after the message Replace toner Clean printer is displayed After cleaning the inside of the printer press GO and the printer will be ready for printing Close finisher cover Close the option document finisher cover Close front cover Close the printer front cover Close left cover 1 2 3 Close the printer left cover If left co...

Страница 55: ...layed when there is an option paper feeder installed Or if you want to print from a different paper source press U or V to display Use alternative paper size paper type and you can change the source for paper feeding After selecting a paper source and pressing MENU Paper Handling appears By pressing Z the paper size and type settings menu appears After setting the correct paper size and type press...

Страница 56: ... paper jam is also indicated in place of the s Online help messages which are useful for correcting the paper jam will be displayed by pressing the key Refer to Correcting a Paper Jam on page 4 14 Replace toner Clean printer Replace the toner container using a new toner kit The printer does not operate when this message is displayed Refer to Toner Container Replacement on page 3 3 Replace waste to...

Страница 57: ...disk Hard disk err Press GO Look at the error code given in place of and refer to the corresponding description given below 01 Hard disk format error If this error recurs even if the power has been turned off and then on reformat the hard disk 02 The disk system is not installed Recheck the requirements for using the system and the devices 04 There is no available hard disk space Delete unnecessar...

Страница 58: ... the printer s internal memory Try adding more memory expansion DIMM Press GO to resume printing You can abandon printing by CANCEL If Auto Continue is set to On printing will be automatically resumed after a preset period of time MemoryCard err Press GO This message appears when an error occurs during access to the memory card using the PRESCRIBE RWER command or from the printer s operation panel...

Страница 59: ...ta USB mem removed Press GO The USB flash memory is accidentally removed from the printer To ignore the USB memory error press GO The message display returns to Ready USB memory err05 Press GO The designated file does not exist Check the designated file name and existence of the file in the USB memory Unknown toner installed The installed toner container is displayed if determined not to be an ori...

Страница 60: ... paper jam locations are as follows Paper jam message Paper jam location Description Reference page Paper jam Cassette 1 1 Paper is jammed at the upper cassette or inside the printer 4 16 Paper jam Cassette 2 2 Paper is jammed at the lower cassette or inside the printer 4 16 Paper jam Cassette 3 3 Paper is jammed at an option paper feeder cassette PF 700 upper cassette PF 750 4 16 Paper jam Casset...

Страница 61: ...ay be hand to find Be sure to remove them all Online help messages With the online help message function this printer can display the procedure to correct a paper jam on the message display When a paper jam message is displayed press the key Pressing V at the online help message display shows the next step pressing U shows the previous step To exit the online help message display press the key The...

Страница 62: ...ing procedure also applies to the optional paper feeder 1 Pull out the paper cassette 2 Remove the jammed paper while taking care not to tear it If the paper has been torn remove all the scraps from the inside the printer 3 Close the paper cassette Paper Cassette ...

Страница 63: ...edure given below 1 Remove the paper jammed at the MP tray 2 If the jammed paper remains at the MP tray pull up the lever and remove the jammed paper If the missed paper cannot be removed go to the next step Inside the MP transport 1 Pull up the lock lever and open left cover 1 Release Lever Left Cover 1 Lock Lever ...

Страница 64: ...Troubleshooting 4 18 OPERATION GUIDE 2 Remove the jammed paper 3 Push the lever gray colored to raise the duplex unit and remove the jammed paper 4 Open the front cover ...

Страница 65: ... jammed paper from the MP transport tray section 6 Open left cover 1 to remove paper jammed in the MP transport tray NOTE When removing jammed paper be careful not to touch the printer drum This can cause printer malfunction 7 Pull out the MP transport tray as far as it will go ...

Страница 66: ...20 OPERATION GUIDE 8 Open the MP transport tray cover and remove any jammed paper 9 If the paper has been torn remove the jammed paper 10 Replace the MP transport tray in its original position then close the front cover ...

Страница 67: ...s area as there is a danger of getting burned CAUTION Take care not to leave any small pieces of paper in the printer when removing paper jams as this may result in fire 1 Pull up the lock lever and open left cover 1 2 Remove the jammed paper 3 Push the lever gray colored to raise the duplex unit and remove the jammed paper Left Cover 1 Lock Lever ...

Страница 68: ...Troubleshooting 4 22 OPERATION GUIDE 4 If there is jammed paper in the output section remove it 5 Close left cover 1 Left Cover 2 1 Open left cover 2 ...

Страница 69: ...PERATION GUIDE 4 23 2 Remove the jammed paper 3 Close left cover 2 Document Finisher Paper is jammed at the option document finisher Remove jammed paper referring to the DF 710 Operation Guide or DF 730 Operation Guide ...

Страница 70: ...Troubleshooting 4 24 OPERATION GUIDE ...

Страница 71: ...put Approx 3 5 seconds or less During printing Approx 60 seconds During sleep mode Approx 3 5 seconds or less During printing Approx 60 seconds During sleep mode Warm up time 23 C 120 or 230 V Power on Low power Sleep 60 seconds or less 30 seconds or less 60 seconds or less 60 seconds or less 30 seconds or less 60 seconds or less Controller PowerPC 750 FL 600 MHz PowerPC 750 FL 600 MHz Main memory...

Страница 72: ...o 105g m2 64g m2 to 170g m2 64g m2 to 105g m2 Capacity of output tray 500 sheets of thickness 0 11 mm Ambient conditions Temperature 10 to 32 5 C 50 to 90 5 F Humidity 15 to 80 RH Optimum conditions 23 C 73 4 F 60 RH Altitude Max 2 500 m 6500 feet Illumination Max 1 500 lux Power requirements 120 V 60 Hz max 11 4 A U S A Canada 220 240 V 50 Hz 60 Hz max 6 1 A European countries Max allowable volta...

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Страница 75: ...UTAX GmbH Ohechaussee 235 22848 Norderstedt Germany ...

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