21
Problem/Symptom Cause
Action/Cure
4
Water too cool
or cold.
(continued)
4.4
Electrical
malfunction.
4.4.1
Have unit checked by suitably qualified
electrician or contact Triton Customer Service.
4.5
Safety cut-out
operated.
4.5.1
Thermal safety cut-out device has operated.
Have the unit checked by a suitably qualified
engineer or contact Customer Service.
5
Shower varies from
normal temperature
to cold during use.
5.1
Water pressure has
dropped below
minimum required.
5.1.1
Wait until the water pressure
resumes to normal.
6
Pressure relief device
has operated (water
ejected from
PRD tube).
6.1
Blocked showerhead.
6.1.1
Clean or replace blocked sprayplate in
showerhead and then fit new PRD.
6.2
Twisted/blocked
flexible shower hose.
6.2.1
Check for free passage through hose. Replace
the hose if necessary and
fit new PRD.
6.3
Showerhead not
removed while
commissioning.
6.3.1
Fit new PRD. Commission unit with
showerhead removed.
7
Shower fails to shut
off.
7.1
Faulty power selector.
7.1.1
Replace power selector.
7.2
Debris in the solenoid.
7.2.1
Replace solenoid valve.
FAULT FINDING/TROUBLESHOOTING
IMPORTANT:
Switch OFF the electricity at the mains supply and remove the circuit fuse before
attempting any fault finding inside the unit.
In the unlikely event of unit failure other than detailed in the
fault finding page, please contact Customer Service for advice.
Note:
Identify the cause of operation before fitting a new PRD unit. When fitting
a new PRD, follow the commissioning procedure.
It is advised all electrical maintenance/repairs to the shower
should be carried out by a suitably qualified person.
