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13 – Storage and Service
14 – Warranty
Storage
The UPS system must be stored in a clean, secure environment with a temperature less than 40° C (104° F) and a relative humidity less than
90% (non-condensing). Store the UPS system in its original shipping container if possible. If installation occurs more than 6 months after
you receive the UPS system, recharge the batteries for at least 24 hours prior to use. Do not rely on the UPS system to provide backup power
to connected equipment until the batteries are fully charged.
Note: If the UPS system remains off for an extended period of time, it should be
turned on periodically to allow the batteries to recharge. The UPS system should be turned on and the batteries should be recharged at least one
uninterrupted 24-hour period every 3 months. Failure to recharge the batteries periodically may cause irreversible battery damage.
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service Programs are
also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your product for service, follow
these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the
instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned
Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit’s model and serial
numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any
damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service
center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges
prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt.
Return the product for service using an insured carrier to the address given to you when you request the RMA.
Limited Warranty
Seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for a period of 2 years (except U.S., Canada and Mexico:
1 year) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Seller will repair or replace the product, in its sole discretion. Service under
this Warranty includes parts and Tripp Lite service center labor. On-site service plans are available from Tripp Lite through authorized service partners (in most areas). Visit www.tripplite.com for details.
International customers should contact Tripp Lite support at [email protected].
THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT. SELLER MAKES NO EXPRESS WARRANTIES
OTHER THAN THE WARRANTY EXPRESSLY SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL WARRANTIES
OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE; AND THIS WARRANTY EXPRESSLY EXCLUDES ALL INCIDENTAL AND
CONSEQUENTIAL DAMAGES. (Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may have other rights which vary from jurisdiction to jurisdiction).
Tripp Lite; 1111 W. 35th Street; Chicago IL 60609; USA
WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended. Since individual applications are subject to great
variation, the manufacturer makes no representation or warranty as to the suitability or fitness of these devices for any specific application.
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found on the product nameplate
label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series number. The series number should not be confused
with the marking name or model number of the product.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers
buy new electrical and electronic equipment from Tripp Lite they are entitled to:
• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)
• Send the new equipment back for recycling when this ultimately becomes waste
Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.
Note on Labeling
These symbols are used on the label:
V~
AC Voltage
V
DC Voltage
O
Phase
Ground
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
201003163 • 932688-EN
