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32 TRIKKE eV5 Owner Manual March 2013
6. Warranty
Limited Warranty Trikke eV5
1.
Warranty
1.1 If during the warranty period the product is faulty because of construction and / or material faults, Trikke
Europe or any other Trikke Europe designated dealer of the product into the Guarantee Area will, without
charge for labor or parts to charge, in its sole discretion repair or replace the product or defective parts under
the conditions below.
1.2 Trikke Europe may change defective products or parts with new or refurbished products or parts. All replaced
parts and products become the property of Trikke Europe. Any costs for (de-)installation shall be borne by
the owner.
1.3 If a particular component is eligible for warranty and the original has been discontinued, Trikke Europe will
provide an equivalent alternative.
1.4 This guarantee is only granted within the warranty period and upon presentation of the original invoice or
receipt (including date of purchase and model name) and only if the product, complete with battery and
charger, is returned in the original packaging. Trikke Europe may be free to refuse warranty service if these
documents are not submitted or if the original packaging is incomplete or illegible. This Warranty is void if
the model name or serial number is altered, deleted, removed or made unreadable.
1.5 The guarantee can only be invoked by the first owner of the product.
1.6 This warranty does not cover transportation costs or risks associated with transporting your product to Trikke
Europe. Costs for return to the owner, in case of warranty, is covered by Trikke Europe.
1.7 The warranty ends in accordance with Articles 3.1 and 3.2.
1.8 For additional warranty information see the product manual.
2. Warranty period
2.1 Owner may only claim the warranty upon registration of the product on the website of Trikke Europe.
2.2 The warranty for aluminum frames is 5 years.
2.3 The warranty period for parts is 24 months, except for parts mentioned in articles 2.4, 2.5 and 2.6.
2.4 No warranty for parts subject to wear and tear such as tires, gears, bearings, cables, handles, folding-mech-
anism, steering axle, brake pads, etc.
2.5 No guarantee for the lock on the battery and the corresponding key.
2.6 The warranty for the battery and other electronics parts is 1 year. Taking into account the following addi-
tional provisions relating to the capacity and the residual value of the battery: Batteries lose capacity
over time. Trikke guarantees that after 350 charges the battery still has at least 70% capacity. For warranty
service by replacement of the battery Trikke Europe will, only compensate the “residual value” based on
the already used capacity of the battery. The calculation on the “residual value” is based on a maximum