15
TROUBLESHOOTING
Status
The Slowstar
®
does not work
Motor stops during use
Amount of juice is too little
Juice Container is shaking in the
middle of operation
Seems like the Duoblade
™
Auger is
grinding
Hearing a lot of sounds coming from
the Slowstar
®
Juice is spilling out of the Slowstar
®
After extraction, the color of the Juicing
parts and Juice Container are different
The Feeding Chute Assembly does not
disassemble easily
•
Check if the power cord is plugged in properly.
•
Check if all parts are assembled correctly.
•
Check if the power cord is plugged in properly.
•
Check if all parts are assembled correctly.
•
The Slowstar
®
may not work if too many juicing ingredients
are inserted at the same time.
•
If the Slowstar
®
stops in the middle of operation, then
turn the switch to ‘OFF’ and then turn the switch to
‘REVERSE’ to unclog the materials in the Duoblade
™
Auger.
Then turn the switch to “ON” to push the materials down.
(Repeat this step 3 times)
•
Turn the switch to “OFF” and place the Main Body in a
cool area. Let the Slowstar
®
rest for an hour to cool the
motor down and try turning the Slowstar
®
on again.
•
Remove all the hard seeds in the juicing ingredients
before juicing. Hard seeds may break down the Juicing
Screen and Duoblade
™
Auger.
• Each food produces a different amount of juice depending
on how fresh it is.
•
To extract more juice, refrigerate ingredients then
soak for about 10 minutes in clean water before juicing.
•
Check if the Pressure Plug is assembled properly.
•
It is completely normal if the juice container shakes a
little bit during operation.
•
Operating the Slowstar
®
without feeding any food may
cause the Duoblade
™
Auger to grind.
•
Turn the switch to “OFF” then check if the parts are
assembled properly.
•
Check if the Slowstar
®
is operating on an uneven surface.
•
There may be some squeaky friction noise while in use.
This is a normal sound that occurs, and user should not
worry about it.
•
Check if juicing materials are cut to the right sizes.
•
Check if pressure plug is assembled properly. It might
happen if the Pressure Plug is not assembled properly.
• Right
after use, if the Slowstar
®
is not cleaned, then it is
more difficult to clean and may even result in performance
resistance.
•
The color of Beta-Carotene which is in carrots and spinach
might affect the color of the Slowstar
®
parts. Wash it out
with cooking oil first, and then use soap and warm water.
•
Disassemble Silicone Blades and wash them separately.
•
Grab the Feeding Chute firmly and rotate it counter-
clockwise with force.
Checklist
