WARRANTIES
27
W
AR
R
AN
T
IE
S
27
For the term set forth below, Trex Company, Inc. (hereinafter “Trex”)
warrants to the original end-user purchaser (the “Purchaser”) that
Trex Transcend
®
decking, porch or fascia, Trex Enhance
®
decking or
fascia, Trex Select
®
decking or fascia or Trex Universal Fascia, as the
case may be (the “Product”) will perform, under normal use and
service conditions, as follows:
Term of Warranty
: The term of this warranty shall begin on the
date of original purchase, and shall end (1) twenty-five (25) years
thereafter for a residential application of the Product, and (2) ten
(10) years thereafter for a commercial application of the Product.
Notwithstanding the foregoing, the term of this warranty for
Transcend Product used as outdoor cladding shall be twenty-five
(25) years for both a residential application and a commercial
application.
Residential/Commercial Application:
For purposes of this
warranty, a “residential application” shall refer to an installation
of the Product on an individual residence, and a “commercial
application” shall refer to any installation of the Product other than
on an individual residence.
Fade Resistance:
The Product shall not fade in color from light and
weathering exposure as measured by color change of more than 5
Delta E (CIE) units.
The Product is designed to resist fading. No material is fade proof
when exposed to years of UV exposure and the elements. The
Product is designed to resist fading, and will not in any event fade
by more than 5 Delta E (CIE) units.
Stain Resistance:
The Product shall be resistant to permanent
staining resulting from spills of food and beverage items including
ketchup, mustard, salad oils, tea, wine, coffee, fruit punch, barbeque
sauce, grease, sodas and other food and beverage related items
that would typically be present on a residential deck, or mold and
mildew naturally occurring in the environment, provided that such
substances are removed from the Product with soap and water or
mild household cleaners within one (1) week of exposure of the
food or beverage to the surface or first appearance of the mold and
mildew.
Notwithstanding the foregoing, Trex does not warrant that the
Product is stain-proof, and does not warrant stain resistance
resulting from spilled or otherwise applied food and beverage
substances which are not properly cleaned as provided above
within one (1) week of exposure. In addition, materials not covered
in the stain resistant warranty include abrasive compounds of
acidic or basic pH, paints or stains, strong solvents, metallic rust or
other abnormal deck use items, and non-food and non-beverage
substances, including but not limited to, biocides, fungicides, plant
food, or bactericides. Mold and mildew can settle and grow on any
outdoor surface, including this Product. You should periodically
clean your deck to remove dirt and pollen that can feed mold and
mildew. This warranty does not cover mold and mildew which is
not properly cleaned as provided above within one (1) week of first
appearance.
Standard Trex Company Limited Warranty:
This warranty is
in addition to the standard Trex Company Limited Warranty that
applies to all Trex products.
Transferability:
With respect to a residential application, this
warranty may be transferred one (1) time, within the five (5) year
period beginning from the date of original purchase by the Purchaser,
to a subsequent buyer of the property upon which the Trex products
were originally installed. With respect to a commercial application,
this warranty is freely transferable to subsequent buyers of the
property upon which the Trex products were originally installed.
EXCLUSIONS FROM WARRANTY COVERAGE:
Exposure to Heat:
Direct or indirect contact with extreme heat
sources (over 275 degrees) may cause fading and may damage
the surface of the Product, and any effects of such exposure are
expressly excluded from coverage under this warranty.
Surface Damage:
Never use metal shovels or sharp-edged tools
to remove snow and ice on the surface of the Product. If the
surface of the Product is damaged or punctured, this warranty will
be voided.
Paint or Other Materials Applied to the Product:
If paint or
other coating materials are applied to the Product, this warranty
will be voided.
Railing:
This warranty does not cover Trex Transcend
®
,
Trex Enhance
®
or Trex Select
®
railing components.
Other Exclusions:
This warranty shall not cover any condition
attributable to: (1) improper installation of the Product and/or
failure to abide by Trex’s installation guidelines, including but not
limited to improper gapping; (2) use of the Product beyond normal
use or service conditions, or in an application not recommended
by Trex’s guidelines and local building codes; (3) movement,
distortion, collapse or settling of the ground or the supporting
structure on which the Product is installed; (4) any act of God (such
as flooding, hurricane, earthquake, lightning, etc.); (5) improper
handling, storage, abuse or neglect of the Product by Purchaser,
the transferee or third parties; (6) any fading or staining not on the
walking surface of the Product (i.e., the underside or the ends of
the Product); or (7) ordinary wear and tear.
Procedure for Making a Claim under this Warranty
In order to make a claim under this warranty, Purchaser must do
the following:
1. If the Purchaser is making a claim relating to the warranty on
stain resistance, Purchaser must do as follows:
TREX TRANSCEND
®
, TREX ENHANCE
®
, TREX
SELECT
®
AND TREX
®
UNIVERSAL FASCIA
LIMITED FADE & STAIN WARRANTY
NOTE: Construction methods are always improving. Please refer to www.trex.com for the most up-to-date installation requirements.
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