Section 2 / Warranty & Policies
4
BAM8270 Manual
Warranty & Policies
WARRANTY
The following is an abbreviated version of Trenton Systems’ warranty policy for motherboard products.
For a complete warranty statement, contact Trenton Systems or visit our website at
www.trentonsystems.com.
Board-level products manufactured by Trenton Systems are warranted against material and
manufacturing defects for five years from date of delivery to the original purchaser. Buyer agrees that if
this product proves defective Trenton Systems, Inc. is only obligated to repair, replace, or refund the
purchase price of this product at Trenton Systems’ discretion. The warranty is void if the product has
been subjected to alteration, neglect, misuse, or abuse; if any repairs have been attempted by anyone
other than Trenton Systems, Inc.; or if failure is caused by accident, acts of God, or other causes beyond
the control of Trenton Systems, Inc. Trenton Systems, Inc. reserves the right to make changes or
improvements in any product without incurring any obligation to similarly alter products previously
purchased.
In no event shall Trenton Systems, Inc. be liable for any defect in hardware or software or loss or
inadequacy of data of any kind, or for any direct, indirect, incidental, or consequential damages arising
out of or in connection with the performance or use of the product or information provided. Trenton
Systems, Inc.’s liability shall in no event exceed the purchase price of the product.
RETURN POLICY
A Service Order Number, obtained from Trenton Systems prior to return, must accompany products
returned for repair. The customer must prepay freight on all returned items, and the customer is
responsible for any loss or damage caused by common carrier in transit. Items will be returned from
Trenton Systems via Ground, unless prior arrangements are made by the customer for an alternative
shipping method.
To obtain a Service Order Number, call us at (800) 875-6031 or (770) 287-3100, or open up a ticket at
https://www.trentonsystems.com/. We will need the following information:
Return company address and contact
Model name and model # from the label on the back of the product
Part Number and Serial number from the label on the product
Description of the failure and failure mode
The Part Number and Serial Number are listed on the chassis as shown here:
