Troubleshooting
51
Print Server
UNSUPPORTED PROTOCOL:
The internet/print multiple
server supports the TCP/IP, NetBEUI, and AppleTalk print pro-
tocols. If your network is using some other print protocol
(NetWare IPX/SPX for example), you will have printing prob-
lems. Most platforms should allow you to reconfigure and use a
supported protocol.
LAN
IP ADDRESSES:
If stations on your network have trouble connect-
ing with the internet, double check their IP address settings.
Particularly if you are not using the internet/print multiple
server’s DHCP server function, make certain that you are using
only IP addresses from the three reserved ranges and that each
PC’s IP address is within the same subnet as the internet/print
multiple server LAN IP.
Station Configuration Problems
SUSPEND BROWSER PROXIES:
When using a browser to con-
figure the internet/print multiple server, we recommend that
you suspend use of proxies until after you have completed the
configuration. If you are using a proxy server on a different
subnet, your browser will have difficulty contacting the inter-
net/print multiple server.
IP ADDRESSES:
The PC you are using must have an IP address
on the same subnet as the internet/print multiple server in order
to contact it.
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