7
Technical Support Hours
7:00AM ~ 6:00PM, Monday through Friday
Pacific Standard Time (except holidays)
Contact Technical Support
Telephone: +1-310-626-6252
Fax:
+1-310-626-6267
Website: www.TRENDNET.com
E-mail:
Troubleshooting
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Why is the POWER GOOD LED off on the TPE-101I?
Make sure that the PoE splitter or PoE device is connected properly to the
TPE-101I.
Why are both LEDs off on the TPE-102S?
Make sure that the PoE injector or TPE-101I is connected properly to the
TPE-102S. (See 3.Hardware Installation)
Will the TPE-101I work with any PoE device?
The TPE-101I follows the IEEE 802.3af standard, so any PoE device that
follows the IEEE 802.3af standard will work with TPE-101I.
Will the TPE-102S work with any non-PoE device?
Non-PoE devices such as access points will work with the TPE-102S only if
the non-PoE device operates at 5V.
I connected my non-PoE device into the TPE-102S, but my switch does not
recognize the device.
Power cycle the non-PoE device by either pulling out the power adapter
connector from the PoE injector or disconnecting the CAT 5 cable from the
PoE
OUT
port. Reinsert the connection after 5-10 seconds have elapsed.
If you have further questions, please contact Trendware's Technical Support
Department.
Certifications
This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received including interference that may cause undesired operation.
