Rev 2, 12.02.2016
19
Warranty
The products are under warranty against factory defects for a period of two (2) years
from the date of shipment.
For Customers within the lower 48 states of the continental United States. LW
Measurements will pay for fright both ways for the first 30 days after purchase. After 30
days expire the customer is responsible for shipping the product back to us. After the
product is received we will inspect it and as necessary we will repair or replace and will
ship the product back to the customer at our expense.
Any new scales returned for warranty must be properly packaged in the original box. If
they are not properly packed an in the original box, the customer pays for shipping cost.
If we determine there is a factory defect, we will pay for the shipping back. If we
determine that it is not a factory defect, the customer will pay shipping.
For Customers outside the lower 48 States, including Mexico, Canada, Puerto Rico,
Hawaii, Alaska and all other countries, customers must pay for shipping.
Our warranty does not cover misuse or neglect including but not limited to battery or
water damage, overloading, and chewed or cut wires. If the product is found to have
been misused or damaged by the customer, LW measurements is not responsible for
the cost of return.
For warranty claims please go online to lwmeasurements.com and fill out the warranty
submission form or call your customer service representative.
