Headphones
don’t pair with
my Bluetooth
device
Headphones
are visible on
my device, but
do not connect
30 feet/10 meters.
Make sure your smart device’s Bluetooth
mode is on and the device is not plugged
into any kind of wired connection.
Make sure the 3.5 mm audio cable is not
plugged in.
Make sure the headphones are not paired
with any other two devices, as it can pair
only with two devices at a time.
Make sure that the distance between your
device and the headphones is less than
30 feet /10 meters.
Make sure your smart device’s Bluetooth
mode is on and not plugged into any kind
of wired connection.
Reset your headphones to the factory
settings by following the steps from the
previous section. Try to pair again.
Make sure the headphones are not paired
with any other two devices, as it can pair
only with two devices at a time.
Make sure that the distance between your
device and the headphones is less than
30 feet/10 meters.
Disconnect the device from your headphones
and remove
Z7 Pro
from your device’s pairing list.
Reset your headphones to the factory
settings by following the steps from the
previous section. Try to pair again.