Troubleshooting Steps
2 - 1
© 1998 Travis Industries, Inc.
93508201
011202
Clinkers
If the flames are coming only from the sides,
or are orange and black, turn the stove off
and check for clinkers. Clinkers are
hardened clumps that form over the air
holes inside the firepot.
The most likely causes are:
¥
Poor pellet quality
¥
The door or glass has an air leak
¥
The stove or vent requires cleaning
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Make sure the stove has fully cooled (approximately 25 minutes) before conducting service.
Cleaning the Firepot
To clean the firepot, open the door (see
page 23) and knock away any debris on the
firepot with a screwdriver. If severely
clogged, remove the firepot to gain better
access. Use a screwdriver, or other tool, to
fully dislodge any clinkers on the firepot.
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