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This document is intended for Public Distribution
19473 Fraser Way,
Pitt Meadows, B.C. Canada V3Y 2V4
Appendix K
K-7
TR-49 Series
Tranzeo Wireless Technologies
Shipping Firms do have legal obligations and limitations as to when and how much to compensate
for damage, but only if the claim is filed on time and in the correct manner. You must file the claim
as soon as possible.
Making a Damage Claim
If you receive a shipment that appears to have been damaged by the shipper dur-
ing shipping, take the steps on the on the box then contact us so we have a re-
cord of the incident. We will assist in any way we can in filing and advocating for
your claim.
If you choose to accept the shipment and sign for it, have the shipper stay with
you while you open and inspect the contents of the container for any additional
damage that was not visible before opening. Make sure the shipper notes all dam-
age on the shipping bill before you sign. By signing the waybill, you release the
Shipping Company from all obligations unless the damage is clearly noted.
If it is possible to take any photos of the damage and forward to the shipper and
us, Before signing the shipping bill (for receipt of the shipment), have the shipper
note on the shipping bill the exact details of the damage.
If the damage appears to be very extensive, you still should
not refuse the shipment. Refusing the shipment will delay
your claim.
DO NOT sign anything if you choose to refuse the shipment.