PRO
-BLEM SYMPTOM CHECK THIS
REMEDY
No
power
Low
batteries
Error
message
Display will
not light up
Batteries are
exhausted.
Replace with new
batteries
Insert the batteries
correctly
Replace with new
batteries
Batteries are
inserted incorrectly.
Display is
dim or show Batteries are low.
E 01 shows
E 03 shows
E 04 shows
EExx,shows
on the
display
A calibration error
occurred.(XX can be
some digital symbol,
such as 01, 02,etc.,
if this similar situation
appear, all belong to
calibration error.)
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.Refer to the
warranty for contact
information and return
instructions.
The treatment of the
measurement failed.
E 02 shows
The cuff is too tight
or too loose.
Refasten the cuff and
then measure again.
The monitor
detected motion
while measuring.
Movement can affect
the measurement.
Relax for a moment
and then measure again.
Relax for a moment and
then measure again.
The measurement
process does not
detect the pulse
signal.
Loosen the clothing on
the arm and then
measure again.
Warning
message
Relax for a moment.
Refasten the cuff and
then measure again.
If the problem persists,
contact your physician.
“out”shows
Out of measurement
range
Is the result the same
if measuring on the
right arm?
What you need to pay attention to when you measure your
blood pressure at home:
If the cuff is tied properly.
If the cuff is too tight or too loose.
If the cuff is tied on the upper arm.
If you feel anxious.
Taking 2-3 deep breaths before beginning will be better for
measuring. Advice: Relax yourself for 4-5 minutes until you calm
down.
This section includes a list of error messages and frequently asked
questions for problems you may encounter with your blood pressure
monitor. If the products not operating as you think it should, check
here before arranging for servicing.
It is ok for both arms, but there
will be some different results for
different people. We suggest
you measure the same arm
every time.
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TROUBLE SHOOTING
ABOUT BLOOD PRESSURE
