7. CLEANING INSTRUCTIONS
To maintain your grill’s good performance and make it last longer, follow the cleaning
guidelines below:
DANGER
*Do not touch or carry out any cleaning/maintenance tasks on your grill until it has
completely cooled down and the embers have been extinguished.
• Remove cooking grates (please refer to instructions about handling these).
• Remove ashes.
• Wash the grates using a metal bristled brush, mild detergent, and warm water. Rinse
well with clean water and keep the grill dry. We recommend using a
Tramontina
brush with metal bristles.
• It is necessary to clean cooking grates and skewers after each use.
• AThe other parts of your grill must be washed after each use with a soft sponge, mild
detergent, and warm water. Rinse well with clean water and dry the grill immediately.
Always keep the grill dry.
ATTENTION
• In coastal areas where there is high humidity or retention of certain residues (salt,
fat, food, etc), corrosion (rust) may occurt more quickly on the structure of the grill
due to sea spray. Take extra care with cleaning, maintenance and storage.
• Before reusing your grill, verify its attachment systems. If necessary, retighten them.
• The cooking grates can be cleaned with metal brushes which must be used
carefully and exclusively for this purpose..
• Always rinse the grates well after using the metal brushes as they can lose bristles
during use. Brushes should be replaced when bristles start to come loose.
• Never use sharp objects to clean any part of the grill or remove ashes as they can
damage the finish.
• Never use abrasive cleaning products on your grill as this might damage the finish.
• Any damage to the finish will compromise the corrosion resistance of the grill
components.
• The grill must be thoroughly cleaned after use and kept in a sheltered dry place.
• Never wash this products’ parts in a dishwasher.
• Never use products such as ethanol, acid, or solvent on the grill.
8. DISCARDING
Please refer to current legislation in your country regarding the safe disposal of the
packaging, or residue generated by the cooking process, parts and the grill itself.
Never discard/burn domestic waste or any other type of waste in your grill.
9. WARRANTY
Tramontina S/A Cutelaria provides warranty to this product regarding manufacturing
defects for a total period of 12 (twelve) months or 9 (nine) months under contractual
warranty and 90 (ninety) days legal warranty.
The warranty period starts on the date stated on the receipt of purchase which should
be attached to this policy. The warranty will only be valid with a proof of purchase.
This warranty is limited to repairing or replacing defective parts under normal
conditions of use after analysis and confirmation that these are indeed defective.
Please contact your nearest Tramontina Authorized Service (contact information
is available on our website). If the defect and the complaint are verified, the
manufacturer will replace parts free of charge. When returning defective parts, costs
of shipping must be pre-paid by the consumer. When the manufacturer returns parts
to the consumer, shipping must also be pre-paid by the consumer.
There are no other implied warranties except those expressly established in this
document and any warranties are limited to the period stated above.
The warranty (legal and/or contractual) does not cover:
• Defects resulting from non-compliant use and care recommendations in this manual;
• Any faults or operational difficulties as a result of accidents, abuse, inadequate use,
alterations, vandalism, inadequate assembly, failure to comply with routine maintenance
work or incorrect work performed by the user;
• When the product is used for purposes other than those recommended in this
manual;
• Normal/natural wear;
• Color alterations and stains do not hinder the normal operation of the grill. Therefore
they will not be considered for any claims;
• Deterioration or damage caused by severe weather conditions, such as hailstorms,
hurricanes, earthquakes, tornadoes or faded coloring caused by heat and/or exposure
to chemicals, directly or in the atmosphere;
• Occurrence of corrosion (rust) due to exposure to high humidity or retention of
certain residues (salt, fat, food, etc) in coastal areas;
• In case of discontinued parts, the manufacturer reserves the right to offer similar
parts of equal function;
• Damaged parts (crushed or scratched) due to transportation accidents or inadequate
handling, falls, or acts of nature, such as lightning, rain, etc.
• Expenses for service when no defect can be found, related to use guidelines that
can be found in this instruction manual or on the product itself, may be charged to
the consumer.
Other information about technical support:
• A TRAMONTINA S/A CUTELARIAdue to the ongoing development of its products,
reserves the right to alter general, technical, and aesthetic features without prior
warning.
• Any defect that is verified in this product must be immediately communicated to
the nearest Tramontina Authorized Service. Please contact technical support teams
(Brazil only http://www.tramontina.com.br/assistencia-tecnica. For services abroad,
please contact authorized representatives (http://www.tramontina.com under the
Where to Buy section).
• If you need replacement parts or if you have any questions about your grill assembly,
use, or maintenance, please contact technical support (Brazil only - http://www.tramontina.
com.br/assistencia-tecnica-). Services abroad (http://www.tramontina.com under the
Where to Buy section).
• Any other necessary maintenance or adjustment work not covered in this manual
must be performed by qualified personnel. This is why we recommend always
contacting the Tramontina Authorized Service Network, specifying your grill’s brand
and model.
• The manufacturer is not responsible for people or companies that assume any
other duties or liabilities regarding the sales, installation, use, removal, returning or
replacing of their equipment.
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