Traitel Telecommunications TT32L Скачать руководство пользователя

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7. Trouble Shooting

The following troubleshooting information can be used to help solve most common problems.

QUESTION

RECOMMENDED ACTION

There is no DIAL tone

1. Check if there are any loose connections.

Nothing is displayed on the LCD

screen

1. Check if power cord is connected properly.

2. Check if there is proper AC power coming from the power outlet.

How to update Firmware?

1. IP Phone automatically updates firmware when it powers up (while

connected to the internet) if auto-provisioning is available.

Why can t I dial my friend s SIP

number?

1. Check Registrar Server Domain Name/IP address and Outbound Proxy

Domain Name/IP Address (under SIP Settings in Configuration Menu). Make

sure you have the right Name or IP Address.

2. Check the LCD display on your phone to see if there is a name or number

displayed on the screen. If the name or number is not displayed, use a web

browser and access the configuration menu. Make sure that the Registrar

Server Domain Name/IP Address is correct.

3. Check the register status under SIP Account Settings in the configuration

menu (from web browser). If your status is unregistered, it means you do not

have a SIP account. Contact your SIP service provider to get an account.

Why isn t my firmware updating?

1. Your IP phone automatically detects for new firmware when you unplug the

power. If a new version is available the phone will automatically update the

firmware.

Содержание TT32L

Страница 1: ...1 TT32L TT32U User Manual V1 04...

Страница 2: ...ynamic Host Configuration Protocol 13 3 4 1 Enable DHCP 13 3 4 2 Disable DHCP 13 3 5 DNS Server IP 14 3 6 SNTP Server IP 14 3 7 Do Not Disturb 15 3 8 CF call forward Unconditional 15 3 9 CF call forwa...

Страница 3: ...tore Factory Setting 24 6 4 Network Setting DHCP 24 6 5 Network Setting PPPoE 25 6 6 Network Setting Static IP 25 6 7 QoS Setting 26 6 8 SIP Setting SIP Phone Setting Registrar and Outbound Proxy Serv...

Страница 4: ...4 6 25 Auto Provision 38 6 26 Restart System 39 7 Trouble Shooting 40 Appendix A Wall Mount Installation 42...

Страница 5: ...difficult and time consuming If you have purchased the model TT32L then very little configuration is required as it already comes pre configured for use in TraiTel s network Safety Declaration 1 FCC...

Страница 6: ...s Missed calls Security HTTP 1 1 basic digest authentication for Web setup MD5 for SIP authentication RFC 2069 RFC 2617 Dial Methods Direct IP call without SIP registration Dial number via SIP server...

Страница 7: ...e language selection access the time format 8 Transfer Transfer the person you are currently having a conversation to another line 9 Redial Call History Redial last dialed number access redial menu 10...

Страница 8: ...S 7 abcABC 2 tuvTUV 8 defDEF 3 wxyzWXYZ 9 ghiGHI 4 0 jklJKL 5 mnoMNO 6 In Normal and Numeric modes each time you press in quick succession the next character available on which key in displayed When y...

Страница 9: ...9 2 Connecting IP Phone Connect the IP Phone as the following diagram...

Страница 10: ...4 ADSL Password DHCP ENABLE DISABLE IP Address AUTO Subnet Mask AUTO Router IP AUTO IP Address 010 010 001 010 Subnet Mask 255 255 254 000 Router IP 010 010 001 005 DNS Server IP 010 010 001 001 SNTP...

Страница 11: ...E DISABLE CF User Busy ENABLE DISABLE CF No Answer ENABLE DISABLE Anonymous Call ENABLE DISABLE Anony Call Rej ENABLE DISABLE Ring Type Ringing1 2 3 4 5 8 WAN MAC Address 00D0E90137DB Version V 02 11...

Страница 12: ...ackspace key 3 2 Display Name l Press l Enter the display name 3 3 ADSL Dialup Some Internet Service Provider mostly ADSL uses PPPoE which requires that the user enter an ID and a password to access t...

Страница 13: ...network If your ISP provides static IP address you must disable DHCP and enter the IP address provided 3 4 1 Enable DHCP l Press l Use or to set DHCP Enable l Press l IP address automatically acquire...

Страница 14: ...SP that maps the domain names in your Internet requests or forwards them to other servers in the Internet l Press 3 6 SNTP Server IP Simple Network Time Protocol SNTP is a protocol used to help match...

Страница 15: ...Refer to section 7 0 for more information on call forwarding l Press l Use or to select Enable or Disable 3 9 CF call forward User Busy Forward all the incoming calls to another number when user is bu...

Страница 16: ...to select Enable or Disable 3 13 Ringing Type Select the ring tone There are eight ring tones in total l Press l Use or to select the ring type NOTE At this point you may save the settings and exit T...

Страница 17: ...IP Phone supports 2 languages English and Japanese l Press followed by l Use or to select the preferred language 3 17 Time Format You may select the 12hr or 24hr time format l Press followed by l Use...

Страница 18: ...or press to decrease the volume 4 Operating the phone 4 1 Dialing IPAddress l Lift handset or press SPEAKER button l Dial IP address For example dialing 192 168 0 1 Press OK or wait until the timer ex...

Страница 19: ...another line 4 6 Mute Note While mute is activated sound from the caller can be heard from your speaker but your sound can t be heard by the caller While having a conversation l Press Mute You may pre...

Страница 20: ...old Note To transfer a call while on hold press the TRANSFER key Dial the extension phone number and press the TRANSFER key again to transfer the call While having a conversation l Press HOLD Press HO...

Страница 21: ...l 5 2 Storing a Number l Press and hold the PHONE BOOK key until Name is displayed on the screen l Enter a name then press l Enter the number that corresponds to the name and press OK l Press OK again...

Страница 22: ...ess OK to save and override the previous name and phone number 5 4 Deleting a Number l Press the PHONE BOOK key to access the phonebook l Press until the name you want to delete is selected l Press th...

Страница 23: ...lowed by 9999 IP address is provided by your Internet Service Provider ISP If your ISP supports DHCP you may obtain the IP address from you phone Press Func 9 to get IP address Also can login from LAN...

Страница 24: ...e zone If there is daylight saving in your area click the check box 6 3 Management Setting Restore Factory Setting Click on Management Select Restore Factory Setting and the above screen will display...

Страница 25: ...DSL users use PPPoE PPPoE ID PPPoE ID username provided by your ISP PPPoE Password PPPoE password DNS Server 1 2 DNS address provided by your ISP 6 6 Network Setting Static IP Choose Static IP networ...

Страница 26: ...RESTART the system for new settings to take effect after you modify the IP address 6 7 QoS Setting Voice TOS Sets the type of service for this Internet datagram SIP TOS Sets the type of service for th...

Страница 27: ...e Port Number SIP phone listening port Registrar Server Domain Name IPAddress Registrar server domain name or IP address Registrar Server Port Number Registrar server listening port Authentication Exp...

Страница 28: ...s included in SIP SUBSCRIBE and is used to negotiate with Message server Voice Message Account Voice message account 6 10 Park Server Presence Server Park Server Domain Name IPAddress Park server host...

Страница 29: ...edging to the provisional responses like 180 Ringing Select Enable for a more reliable connection Session Refresher Select None to disable SIP session timer support Select UAC to initiate SIP request...

Страница 30: ...of called party SIP User Name The number in the URI displayed on the LCD for the caller Authentication User Name User name to log into the SIP server Authentication Password Password to log into the...

Страница 31: ...protocol that allows applications to determine the types of NATs and firewalls are in between them and the internet STUN also provides the ability for applications to determine the public IP addresses...

Страница 32: ...Enable or disable universal plug and play Some NAT supports UPnP so STUN is not required and must be disabled 6 16 NAT Traversal Settings NAT Keep Alive Time Settings Always send keepalive packet Ena...

Страница 33: ...s selected it also supports SID frame for CNG DTMF Method Select the method to generate DTMF Out Band DTMF is based on RFC2833 Payload Type Setting the payload type for the Out Band DTMF Default is 10...

Страница 34: ...one answers the phone after 180s default The timer can be changed from 0 600s Refer to section 6 19 to change the timer 2 Click Busy to enable call forward to another number when user is busy on the p...

Страница 35: ...that the receiver s phone will ring If the receiver fails to answer the phone during this time interval the phone will automatically disconnect Hold Recall Timer The time interval that the call party...

Страница 36: ...bleshoot hardware problems 6 21 Phone Book Phonebook menu allows the user to add modify and delete phone numbers To add type in the name and number then click NEW to add To modify delete select the na...

Страница 37: ...to Extension l Park It is an advanced feature to park the active call in the parking area which is a special extension on Park server The phones which have been assigned to monitor the parking area ca...

Страница 38: ...Provision Protocol Support FTP and HTTP for downloading firmware and configuration automatically Default is NO to disable the function HTTP IP The IP address of HTTP server HTTP Port The port number o...

Страница 39: ...update Default is 168 hrs 7 days OS Release Version The current version of the operating system that has installed on the IP phone AP Release Version The current version of the SIP application that ha...

Страница 40: ...utbound Proxy Domain Name IP Address under SIP Settings in Configuration Menu Make sure you have the right Name or IP Address 2 Check the LCD display on your phone to see if there is a name or number...

Страница 41: ...2 seconds and plug the power cord back in the IP phone Press and hold MENU key The system should bypass boot up and go straight into phone setup menu Modify the phone setting and make sure you save it...

Страница 42: ...page Figure A1 before the installation 1 Put the template Figure A1 which you have printed before the installation on the wall The template shows the two keyholes with plus sign indicating the center...

Страница 43: ...en the wall and the underside of the screw head as described in Figure A2 Figure A2 3 Place the mount on the wall as Figure A3 and the keyholes of the mount are above the mounting screws 4 Slide down...

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