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13. Warranty
TPS Pty Ltd guarantees all instruments and sensors to be free from
defects in material and workmanship when subjected to normal use and
service. This guarantee is expressly limited to the servicing and/or
adjustment of an instrument returned to the TPS Pty Ltd Factory Service
Centre, freight prepaid, within twelve (12) months from the date of
delivery, and to the repairing, replacing, or adjusting of parts which upon
inspection are found to be defective. Warranty period on sensors is six
(6) months.
Freight costs to and from the factory are the responsibility of the
purchaser. Shipping damage is not covered by this warranty.
TPS Pty Ltd accepts no liability for any incidental or consequential
damages caused by or resulting from the use or misuse of this equipment
either due to failure of the equipment, incorrect calibration, incorrect
operation, or from interpretation of information derived from the
equipment. Specifications are subject to change without notice. This
warranty becomes invalid if modifications or repairs are carried out on this
unit by unauthorised persons. There are no express or implied warranties
which extend beyond the face hereof.
Procedure for Service
Please read service details on our
‘Service’ web page
first:
http://www.tps.com.au/service.htm
TPS Pty Ltd has a reputation for prompt and efficient service. If you feel
that this equipment is in need of repair, please re-read the manual.
Sometimes, instruments are received for "repair" in perfect working order.
This can occur where batteries simply require replacement or re-charging,
or where the sensor simply requires cleaning or replacement.
Return the instrument AND ALL SENSORS to TPS Pty Ltd freight pre-
paid. It is your responsibility as the sender to ensure that TPS Pty Ltd
receives the unit, so consider using a traceable freight service.