TP-Link Deco X73-DSL Скачать руководство пользователя

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Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve
problems you might experience with your Deco.

If problems still exist, contact us:

https://www.tp-link.com/support

Q1. What should I do if I fail to configure the main Deco and get stuck on “We couldn't find Deco”?

Refer to the guide

https://www.tp-link.com/support/faq/2239/

or follow the video

https://youtu.be/2HYuEYS9XJM

Q2. What should I do if I fail to configure the satellite Deco and get stuck on “We couldn't find another Deco”?

• Refer to the guide

https://www.tp-link.com/support/faq/1447/

or video

https://youtu.be/iVgDzoo16T4

Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”?

• Refer to the video

https://youtu.be/OSUrGdWH-i0

Q4. What should I do if my wireless devices cannot connect to Deco?

Refer to

https://www.tp-link.com/support/faq/2718/

Q5. What should I do if Deco suddenly lost internet access?

Refer to the guide

https://www.tp-link.com/support/faq/1454/

Q6. How can I find a suitable spot for my Deco?

Refer to

https://www.tp-link.com//support/faq/1446/

Q7. What can I do if the Deco app isn't working properly?

Refer to

https://www.tp-link.com/support/faq/1456/

Содержание Deco X73-DSL

Страница 1: ...Deco X73 DSL Superior Mesh Wi Fi Everywhere User Guide AX5400 Whole Home Mesh Wi Fi 6 Gateway 1910013065 REV1 0 0 2021 TP Link ...

Страница 2: ...SL Modem Router Mode 4 Set Up Your Deco for Wireless Router Mode 10 Dashboard 15 Add More Decos 16 Check Deco Status 17 Set Main Deco 19 Remove Reboot Deco 20 Manage Connected Devices 21 Sort Devices By Locations 25 Create a New Network 26 Change Network Owner 28 Delete a Network 29 ...

Страница 3: ...ion 33 HomeShield 37 Wi Fi Settings 38 Guest Network 39 Blacklist 40 Upgrade Your Deco 41 Advanced Features 42 WPS 49 Managers 50 Control Your Deco with Alexa 52 3G 4G Backup 53 Telephony 55 USB Sharing 70 Troubleshooting 75 Authentication 76 ...

Страница 4: ...ity is provided for you to discuss our products at https community tp link com Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https www tp link com support Speed Coverage Device Quantity Disclaimer Maximum wireless signal rates are the physical rates derived from IEEE Standard 802 11 specifications Actual wireless...

Страница 5: ... an issue Gigabit Ethernet Ports For connecting to your modem the Ethernet outlet or for other internet services Note All WAN LAN ports will operate as either WAN or LAN ports Only one port can serve as a WAN port at a time DSL Port For connecting Deco to the internet Connect the port to the splitter or directly to the phone jack via a phone cable USB 3 0 Port For connecting to a USB storage devic...

Страница 6: ... via a phone cable Follow Set Up Your Deco for DSL Modem Router Mode to set up your Deco Wireless Router Mode When working in Wireless Router mode Deco connects to the internet via an Ethernet cable If you already have a modem or your internet comes via an Ethernet cable from the wall you can set the Deco as a regular wireless router to share the internet Follow Set Up Your Deco for Wireless Route...

Страница 7: ... your Deco for DSL Modem Router mode 1 Download and install the Deco app Scan the QR code below or go to Google Play or the App Store to download the Deco app Install the app on your Android or iOS smartphone or tablet or 2 Log in with TP Link ID Open the app Use your TP Link ID to log in If you don t have a TP Link ID sign up first Note If you forgot your login password tap Forgot Password The De...

Страница 8: ...he splitter If you need phone service connect your Deco to the splitter and connect the DSL splitter to the phone jack If not connect your Deco to the phone jack with the provided phone cable 6 Power on your Deco Power on your Deco and wait until the LED pulses blue ...

Страница 9: ... which is connected to the splitter or the phone jack then connect your phone tablet to the Deco s Wi Fi using the default SSID Deco_XXXX printed on the product label 9 Select a location Select a location for Deco If its location is not listed you can create a new one by choosing Custom This will be the name of your Deco ...

Страница 10: ...elect Other 11 Select your DSL internet connection type Select your DSL internet connection type If you are not sure contact your ISP Internet Service Provider 12 Set up internet connection Select your internet connection type and enter the necessary information If you are not sure contact your ISP Internet Service Provider ...

Страница 11: ...ord These will be the name and password you use to connect your devices to Wi Fi 14 Connect to your Wi Fi network Connect your smartphone tablet to the Deco s Wi Fi 15 Set VoIP Add your telephone accounts to the Deco and start making phone calls over the internet ...

Страница 12: ...Your Deco network is now up Connect all devices to the network You can also Add More Decos to expand the Wi Fi coverage 16 Add telephone numbers Add your telephone numbers to the Deco to make phone calls over the internet ...

Страница 13: ... gets each unit up and all your devices connected Follow the steps below to set up your Deco for Wireless Router mode 1 Download and install the Deco app Scan the QR code below or go to Google Play or the App Store to download the Deco app Install the app on your Android or iOS smartphone or tablet or 2 Log in with TP Link ID Open the app Use your TP Link ID to log in If you don t have a TP Link I...

Страница 14: ...er 5 Plug in your devices Power off your modem Connect your Deco to the modem and power them both on If you don t have a modem connect the Ethernet outlet directly to your Deco 6 Power on your Deco Power on your Deco and wait until the LED pulses blue ...

Страница 15: ...o which is connected to the splitter or the phone jack then connect your phone tablet to the Deco s Wi Fi using the default SSID Deco_XXXX printed on the product label 9 Select a location Select a location for Deco If its location is not listed you can create a new one by choosing Custom This will be the name of your Deco ...

Страница 16: ...mation If you are not sure contact your internet service provider 11 Create your Wi Fi network Set a network name and a password These will be the name and password you use to connect your devices to Wi Fi 12 Connect to your Wi Fi network Connect your smartphone tablet to the Deco s Wi Fi ...

Страница 17: ...o the network You can also Add More Decos to expand the Wi Fi coverage 14 Add telephone numbers Add your telephone numbers to the Deco to make phone calls over the internet 13 Set VoIP Add your telephone accounts to the Deco and start making phone calls over the internet ...

Страница 18: ...icemail quickly create shortcut and automation customize your home network with enhanced security using a kit of features built to TP Link HomeShield and set up various advanced features Tap to get an overview of the network status and find your missed calls or unread voicemails Tap to create shortcut or automation Tap to enter the HomeShield page for enhanced security Tap for more features ...

Страница 19: ...a Deco network you can add more Decos to the network to expand the Wi Fi coverage and manage them easily on your Deco app 1 In Overview tap DECOS 2 Select the Deco model you want to add and follow app instructions to complete the setup ...

Страница 20: ...nline offline of all the Decos check the details speed Deco s IP address MAC address connected clients of each Deco unit change the Deco s location name and more Tap to check all Decos status Tap a Deco unit to check more details Check download upload speed of the Deco ...

Страница 21: ... the clients connected to the Deco Enable the Mesh feature then the client can seamlessly switch to the Deco that provides the fastest speed as you move around Change or customize the location name of the Deco ...

Страница 22: ...e internet You need to connect the new main Deco to the modem or Ethernet outlet for internet connection For DSL Deco connect it to the phone jack or DSL splitter For 4G 5G Deco insert a nano SIM card to it 1 In Overview tap 3 Choose a satellite Deco and follow app instructions to complete the settings Note If the new main Deco does not support TP Link HomeShield built in features of HomeShield wi...

Страница 23: ...to factory default settings and you will need to set up your Deco again You can also press the Reset button on the Deco for 1 second to quickly reset your Deco to factory default settings 1 In Overview tap 3 Tap to remove or reboot the Deco Note If the LED light of Deco does not turn pulsing blue after tapping Remove press the Reset button on the Deco for 1 second to reset it 2 Select a Deco unit ...

Страница 24: ... device name type location enabling automation Mesh technology and high priority for the device setting a profile to manage its online activities and more Tap a connected device to check the details e g real time upload and download speeds device name location profile etc Change the device name as needed ...

Страница 25: ...on time to prioritize the connection of this device during the time such as a family member s laptop for one hour during a video call Tap Automation to enable disable or edit it If you have not set automation yet follow Automation to create one ...

Страница 26: ...evice name type view device detailed information IP address MAC address connected network linked Deco etc and more Tap Location to sort the devices by customized locations so that you can quickly find and manage the devices ...

Страница 27: ...t speed as you move around Tap Belongs to to add a unique profile for the device and manage its online activities For example when and for how long this device can access the internet block inappropriate content and pause the internet if necessary For more information about the feature refer to HomeShield ...

Страница 28: ...locations so that it will be more convenient and efficient to manage your devices For example you can add the lights and computer in your bed room to a location set as Bed Room so you can quickly find and manage these devices In Overview tap LOCATIONS Follow app instructions to sort your devices by location ...

Страница 29: ...hem conveniently from the Deco app with one account You can also help family or friends manage their networks with your Deco app Two methods are provided as below to create a new network Method 1 Create a new network from the Overview page Tap Create New Network Then follow app instructions to complete the setup ...

Страница 30: ...27 Method 2 Create a new network from the Menu page 1 Tap to open the menu 2 Tap CREATE NEW NETWORK 3 Follow app instructions to complete the setup ...

Страница 31: ...wner Follow app instructions to change the network owner Then you will not be able to manage this network with your account anymore The new owner needs to follow steps in an email sent from TP Link to log in and manage the network Note Changing the network owner will delete the network from the current owner and this owner will no longer be able to manage this network ...

Страница 32: ...29 Delete a Network You can delete a Deco network if you don t need it anymore Deleting a Deco network will reset all Decos in this network to factory default settings 1 In Overview tap 2 Tap Delete ...

Страница 33: ...an add your smart home devices to the network and manage them conveniently on your Deco app In Overview tap SMART DEVICES Follow app instructions to add your smart devices to the network Then the smart devices will display on the Overview page as shown below ...

Страница 34: ...o power on your living room light at one tap follow the steps below Note If you want to create shortcuts for your smart devices follow Add Smart Devices to add the smart devices to the Deco network first 1 Tap Shortcut CREATE 2 Add an action 3 Choose an action type 4 Choose the action device ...

Страница 35: ...n and will turn off automatically after 2 5 hours 6 Select an icon and set a name for the shortcut to finish the settings 7 Tap the icon to execute the action Tip If you have set Delay Action you will need to wait for the time you set before the action takes effect Turn on off The effective time of the action The waiting time before the action starts ...

Страница 36: ...ically turns on which is an action Then the kettle plugged into the living room plug will start to boil water Take this example to show the setup steps as below Follow the steps to create an automation Note If you want to create automations for your smart devices follow Add Smart Devices to add the devices to the Deco network first 2 Set when the automation takes effects 3 Add a trigger 4 Select t...

Страница 37: ...34 5 Select the trigger device and set the trigger details 6 Add an action ...

Страница 38: ...e living room plug will turn on after you tap the shortcut icon and will turn off automatically after 1 5 hours Tip If you have set Delay Action you will need to wait for the time you set before the action takes effect Turn on off How long will the action last The waiting time before the action starts ...

Страница 39: ...36 8 Automation setup completed The automation will take effects when the trigger is executed 7 Set a name for the automation ...

Страница 40: ...he Basic and Pro features here Scan Examine your network regularly to identify the potential risks thus improving your network performance and security Real Time Protection Real Time Protection is for Pro users only There are three ways to ensure your home network and your IoT devices remain safe 1 block malicious websites protect your home network and applications against external attacks and eli...

Страница 41: ... and password of your main network at any time and share the network easily with family and friends Manage main network eg change your main network s Wi Fi name and password hide the network from Wi Fi list etc Tap Wi Fi Share your network with others ...

Страница 42: ...reate and share a separate network for guests to guarantee the security and privacy of your main network Tap Wi Fi and enble Guest Network Set a Wi Fi name and password for the guest network Share your guest network with others ...

Страница 43: ...acklist to prevent the devices from accessing your network ensuring the safety of your personal information shared in the network Tap Blacklist Tap and add clients or other devices to the blacklist Remove devices clients from blacklist ...

Страница 44: ...r experience An up to date firmware provides better and more stable network performance Always update your Deco to the latest firmware version when prompted in the Deco app 1 Tap Update Deco 2 Download and install the firmware if any and follow app instructions to update your Deco to the latest version ...

Страница 45: ...For example you can modify the DSL settings only when your Deco is in DSL Modem Router mode Follow the instructions to explore different features Tap Advanced Change the ISP information and the internet connection type and VLAN ID via Quick Setup Note This feature is available only when your Deco works in DSL Modem Router mode ...

Страница 46: ... in Quick Setup Enable IPv6 to set up an IPv6 internet connection Note This feature is not available when your Deco works in Access Point mode Add IPv6 firewall rules to allow specific devices to access the specified services Note This feature is not available when your Deco works in Access Point mode Modify LAN IP to avoid IP address conflict Note This feature is not available when your Deco work...

Страница 47: ...s Point mode Enable IPTV VLAN mode to support IPTV services Note This feature is not available when your Deco works in Access Point mode Configure DSL settings Enable Bit Swap to allow your Deco to adapt to the changing telephone line conditions Enable SRA to prevent ADSL data rate interference caused by the cross talk between telephone lines Note This feature is available only when your Deco work...

Страница 48: ...safety Note This feature is not available when your Deco works in Access Point mode Register a TP Link DDNS domain name to access your router and local servers using a domain name Note This feature is not available when your Deco works in Access Point mode Enable MAC Clone if Deco fails to connect to the internet Tip For more about MAC Clone refer to https www tp link com support faq 2925 Note Thi...

Страница 49: ...ss Point mode Enable Fast Roaming to allow your wireless devices to switch connection to different Decos Enable Beamforming to concentrate Wi Fi signal towards connected devices for stronger connections Enable SIP ALG to communicate with SIP Session Initiation Protocol servers via NAT Note This feature is not available when your Deco works in Access Point mode ...

Страница 50: ...for details Set connection alerts to receive notifications once a new device or the clients connect to or disconnect from Deco Follow USB Sharing to access and share the files stored locally or remotely through the internet Toggle off LED to turn off the light on Deco Configure the Night Mode to turn off the LED light at bedtime only ...

Страница 51: ...48 Set notifications to receive alerts in the notification bar ...

Страница 52: ... you to quickly and securely connect a client to the network with a tap without entering any password 1 Tap WPS 2 Tap the WPS icon in Deco app and then on your client 3 Your client has connected to the network successfully if shown as below ...

Страница 53: ...o help manage your network Each manager should have their own TP Link ID Note Managers can not modify owner s account add other accounts or set manager privileges Tap Managers and follow app instructions to add other TP Link ID account as manager ...

Страница 54: ...51 Set privileges for managers Note Privileges may vary slightly depending on the model the current operation mode and software version you have Remove managers ...

Страница 55: ...ng off your Deco LEDs and more Follow the steps below to use Alexa voice commands to control your Deco network Tip To know more about how to set up Alexa Integration in Alexa app refer to https www tp link com support faq 1571 Note This feature is currently available in English US English UK German and Japanese In the Deco app tap to open the menu tap Friends of Deco Alexa TP Link Router Skill the...

Страница 56: ...When 3G 4G Backup is enabled your Deco will be directly connected to the 3G 4G network when your original network service fails 1 Connect your 3G 4G USB modem to the USB port on your Deco 2 Launch the Deco app tap Advanced Operation Mode and tap 3G 4G Backup of DSL Modem Router mode or Wireless Router mode ...

Страница 57: ...f the Status is Connected 3G 4G Backup is successfully enabled You can also dial up manually by filling in the required information provided by your internet service provider if your USB modem failed to be connected to your Deco ...

Страница 58: ... calls via the internet You can add your telephone numbers contacts and telephony devices to your Deco check incoming outgoing forwarding calls make emergency calls receive voice mails block certain calls and more Tap Advanced Telephony and configure the following settings ...

Страница 59: ... Choose your telephony provider If your telephony provider is not listed here select Other Phone Number The phone number you use to dial and answer Registrar Address Usually a domain name if not an IP address Authentication ID and Password Not necessary information but if you have fill them in Registrar Port The port number for SIP Registrar server SIP Proxy The network address of SIP proxy which ...

Страница 60: ...ocol for external connection such as registering telephony account making and answering external calls T 38 Support T 38 specifies a protocol for transmitting a fax across IP network in real time It allows the transfer of fax documents in real time between two standard Group 3 facsimile terminals over the internet or other networks using IP protocols It will only function when both sites support t...

Страница 61: ... than a long phone number Follow the steps below to have a telephone book on your Deco 1 Tap Telephone book to create a new contact 2 Fill in the name and phone number of the contact You can set a Speed Dial Number for the contact Choose a speed dial number type from Private Work Mobile Phone Number Enter the 2 digit number between 01 and 99 then you can quickly call the contact simply with this n...

Страница 62: ... detailed information For a new telephone number you can create a new contact or add it to an existing contact Call details including call time call type call duration Call Type International Direct Dial Domestic Direct Dial Mobile phone Telephone Other The telephone numnber that the caller dailed The telephony device that the caller dailed Create a new contact for this phone number Add this phone...

Страница 63: ...s 3s and added 2 emergency numbers as shown below if no operation is done 3s after the phone receiver is picked up your telephony device will call the 01 number first and then call the 02 number 1 Tap Emergency Number and enable Emergency Number 2 Tap No Operation Time to specify a time period before your telephony device automatically calls the emergency numbers 3 Set the number to be automatical...

Страница 64: ...nd customize rules for each telephony device Analog Phone You can add analogue phones and specify differenct incoming and outgoing call numbers for them separetely Follow the steps below 1 Connect your analog phone to your Deco s RJ11 Analog Phone Port Up to 2 analog phones can be connected and added to your Deco analog phone Deco VoIP router 2 Launch your Deco app and go to Advanced Telephony ...

Страница 65: ...choose Auto you Deco will select any available number to be the outgoing number Assign one or multiple incoming numbers for this phone Enable VAD Support to ensure bandwidth when voice activity is activated Adjust the Speaker Gain slider to control the speaker sound Adjust the Mic Gain slider to control the microphone sound Ring your analog phone to find it quickly ...

Страница 66: ...tion and cannot receive any call at the moment If people who called can leave a voice mail you would know what was going on when you were absent from home 1 Tap Voicemail and enable Voicemail 2 Set the duration for the incoming calls to go to voicemail when there is no response 3 Set the length of each voicemail ...

Страница 67: ... 4 Use the default greeting or record your own one for voicemail 5 Enable Remote Access to Voicemail and set a Remote Access PIN You need to enter this PIN code when listening to your voice mails remotely ...

Страница 68: ...to your voice messages Method 2 Launch your Deco app go to MORE Advanced Telephony Voicemail and tap listen to your voice messages To access your voicemail remotely dial your telephone number for incoming calls press and hold the button when you hear the greeting and then follow the voice prompt to enter the Remote Access PIN to listen to the voice messages ...

Страница 69: ...one contacts in Telephone Book specifc telephone numbers to forward Call Forwarding Call Forwarding allows you to forward some incoming calls to a designated telephone number For example when no one answer the incoming call it would be forwarded to your mobile phone so that you won t miss it Follow the steps to set call forwarding rules ...

Страница 70: ...umber to which the calls will be forwarded 4 Choose via which phone number the calls will be forwarded 5 Choose forward calls unconditionally or when no one answers 6 After the settings enable Status to apply the forwarding rule ...

Страница 71: ...urb is enabled Do Not Disturb When you don t want calls to be received or dialed you can enable Do Not Disturb then all incoming calls will be blocked within the defined timeframe In this case the caller will hear a ringback tone signal and the calls will be listed in the call log ...

Страница 72: ... premium services are called from your line Enable to block incoming calls from specific numbers Enter specific numbers that will be blocked Block all the incoming calls from unknown callers Avoid international calls are called from your line Avoid roaming voice calls are called from your line Avoid calling telephone from your line Avoid calling mobile phones from your line Avoid calling specific ...

Страница 73: ...Sharing Insert your USB storage device into USB 3 0 port on your Deco to access and share the files stored locally or remotely though the internet Tap Advanced USB Sharing and configure the following settings ...

Страница 74: ...will be required to enter the username and password when accessing the USB device The username and password are both admin by default Manage Connected devices You can find all of your connected USB devices here check the available capacity of the USB devices or remove the USB devices Remove the USB device Available capacity of the USB device ...

Страница 75: ...arty app to access the USB device Enable Media Sharing Media Sharing allows you to access and share photos songs and videos stored on the USB device directly from DLNA supported devices such as your tablet smart TVs XBOX and PlayStation When your USB device is inserted into your Deco your DLNA supported devices such as your computer connected to the Deco can detect the USB device then you can let ...

Страница 76: ... access the USB device via the address TP Share for Windows or smb TP Share for Mac Tip For other device you may need to use a third party app to access the USB device FTP Local FTP Local allows FTP clients and users on your network to access the USB device via the FTP Local address ...

Страница 77: ...74 FTP Via Internet FTP Via Internet allows FTP clients and users to remotely access download or upload files to the shared USB device through FTP Via internet address You can set the port as needed ...

Страница 78: ...tellite Deco and get stuck on We couldn t find another Deco Refer to the guide https www tp link com support faq 1447 or video https youtu be iVgDzoo16T4 Q3 What should I do if I fail to configure the main Deco and get stuck on Testing Internet Connection Refer to the video https youtu be OSUrGdWH i0 Q4 What should I do if my wireless devices cannot connect to Deco Refer to https www tp link com s...

Страница 79: ... the essential requirements and other relevant provisions of directives 2014 53 EU 2009 125 EC 2011 65 EU and EU 2015 863 The original EU Declaration of Conformity may be found at https www tp link com en support ce RF Exposure Information This device meets the EU requirements 2014 53 EU Article 3 1a on the limitation of exposure of the general public to electromagnetic fields by way of health pro...

Страница 80: ...pport ukca National restrictions Attention This device may only be used indoors in Great Britain UK Canadian Compliance Statement This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation...

Страница 81: ...uillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux Les produits utilisant la technique d atténuation DFS sélection dynamique des fréquences sur les bandes 5250 5350 MHz Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance...

Страница 82: ...忍受合法通信或工業科學及醫療用電波輻射性電機設備之干擾應避免影響附近雷達系統之操作減少電磁波影響請妥適使用僅限行動装置設備安全諮詢及注意事項請按照本產品注明的電源類型使用本產品清潔本產品之前請先切斷電源請勿使用液體噴霧清潔劑或濕布進行清潔注意防潮請勿將水或其他液體潑灑到本產品上插槽與開口供通風使用以確保本產品的操作可靠並防止過熱請勿堵塞或覆蓋開口請勿將本產品置放於靠近熱源的地方除非有正常的通風否則不可放在密閉位置中不要私自拆開機殼或自行維修如產品有故障請與原廠或代理商聯繫限用物質含有情況標示聲明書設備名稱 Equipment name AX5400 VDSL Whole Home Mesh Wi Fi 6 Gateway 型號型式 Type designation Type Deco X73 DSL ...

Страница 83: ...stance exceeds the reference percentage value of presence condition 備考2 系指該項限用物質之百分比含量未超出百分比含量基準值 Note 2 indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence 備考3 系指該項限用物質為排除項目 Note 3 The indicates that the restricted substance corresponds to the exemption Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповід...

Страница 84: ...condensing Storage Humidity 10 90 RH Non condensing Please read and follow the above safety information when operating the device We cannot guarantee that no accidents or damage will occur due to improper use of the device Please use this product with care and operate at your own risk Explanation of the symbols on the product label Symbol Explanation DC voltage Caution Operator s manual Indoor use...

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