100
6 ) Power cycle the modem and the TP-LINK router again.
• Please upgrade the firmware of the router.
If you’ve tried every method above but cannot access the Internet, please contact the
technical support.
Q6. I cannot find my wireless network or I cannot connect the wireless
network, what can I do?
If you fail to find any wireless network, please follow the steps below:
• Make sure the wireless function of your device is enabled if you’re using a laptop
with built-in wireless adapter. You can refer to the relevant document or contact the
laptop manufacturer.
• Make sure the wireless adapter driver is installed successfully and the wireless adapter
is enabled.
•
On Windows 7
1 ) If you see the message
No connections are available
, it is usually because the
wireless function is disabled or blocked somehow
.
2 ) Clicking on
Troubleshoot
and windows might be able to fix the problem by
itself.
•
On Windows XP
1 ) If you see the message
Windows cannot configure this wireless connection
, this
is usually because windows configuration utility is disabled or you are running
another wireless configuration tool to connect the wireless.
2 ) Exit the wireless configuration tool (the TP-LINK Utility, for example).
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