How to Identify T2wG and Device
How to access the Service Menu
How to access the Repair Manual
How to install latest softwares
2-
Impossible to register extension box on customer portal (wrongly device ID)
Phenomenon description:
Impossible to register extension box on customer portal (wrongly device ID)
Supplier: Harman
This phenomenon can occur on Extension Box software lower than mentioned in below table.
The problem has been resolved as from the software version shown below table or higher.
Minimum Required Software Version: 6.10.0
How to fix:
Install latest released Extension Box Software. (See hyperlink on the bottom of the page)