How to Identify T2wG and Device
How to access the Service Menu
How to access the Repair Manual
How to install latest softwares
4- Try to reproduce and identify the issue
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According to the customer’s description of the issue, try to reproduce it
in the same conditions.
Then, check if the issue is reported in the symptom list.
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If you can’t reproduce the issue, use the customer’s phenomenon
description to find the symptom.
In both cases, next step is:
Identify the customer issue