Model NO.: RIC 001
30 Cup Electric Rice Cooker/Warmer
Instruction Manual
58130, 120v.
|
58131, 230v.
RICE COOKER LIMITED WARRANTY
Town Food Service Equipment Co., Inc. (Town) warrants it
’
s rice cookers to be
free of defects in materials and workmanship, subject to the terms specified
below. This warranty is limited to parts replacement and does not include any
labor allowance. Any service charges or charges for parts replacement are the
customer
’
s responsibility. Model numbers 58130 and 58131 electric rice cookers
are warranted for a period of 3 months. The warranty period for these units shall
commence at time of shipment from Town. The warranty period may be extended,
at Town
’
s option, if proof of installation (specifying model and serial number) at
a later date, but in no case shall warranty be extended beyond (6) months after
date of shipment from Town.
Parts and labor are covered for the warranty period for properly packed units
returned to Town prepaid. Town cannot be responsible for shipping damages to
any unit returned with improper packaging. Parts that have failed due to defective
materials or workmanship will be replaced at no charge. Units repaired under
warranty will be returned freight prepaid. Warranty for the new parts will be for
the remainder of the original warranty period. Freight will be added to the invoice
for nonwarranty repairs. There will be no credit for defective units returned.
Customers must clean units before returning them for service. Units returned in
abused or unsanitary condition will not be serviced without the customer
’
s consent
to pay an appropriate labor charge to clean and repair the unit. If the customer
does not agree, the unit will be returned without cleaning or repair. This warranty
does not cover any failures or operating difficulties due to accident, abuse, mis-
use, alteration, misapplication, improper installation or improper maintenance or
service. Town does not authorize any person or company to assume on it
’
s behalf
any obligation or liability in connection with this unit in any manner whatsoever. If
warranty service becomes necessary, the unit must be brought to the dealer where
rice cooker was purchased, carefully packaged. Town will charge for repairs to
units returned and damaged due to abuse for any reason. Units must be carefully
packed to avoid damage during shipment. The returning agency is entitled to
request from the purchaser the costs of shipping and handling charges to return
the unit. Before any unit is returned, call Town at 718/388-5650 and request a
Return Goods Authorization (RGA). Be advised this RGA is only authorization to
return your unit for evaluation. No credit of any kind may be taken arising from
an RGA. The unit will be inspected to verify the difficulty for which it was returned.
Once the difficulty is verified, it will be repaired and the unit returned at no
charge if due to faulty materials and/or workmanship. If defective for any other
reason, the unit will be repaired and the customer charged for the cost of the
labor and materials for the repair plus return delivery costs.
If unit must be returned to Town, carefully pack (preferably in the original
carton), send prepaid, adequately insured, and with the RGA clearly marked on
the outside of the package.
72 Beadel Street Brooklyn, NY 11222
718/388-5650 outside New York State 800/221-5032
facsimile 718/388-5860
www.townfood.com
