This cocument belong to TouchWand Ltd. Last updated- March 22
nd
2018
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18
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Symptom 1
1.
No display on the TOUCH screen
A possible cause
1.
There is no power supply
2.
There is no electricity at the power point
Recommendations for solving the problem
1.
Re-testing the backend unit wiring is dedicated to the screen provided by i-feel only
2.
Testing and connecting to an additional power point at home
3.
Sending for inspection to i-feel, you can contact us through our homepage
at www.i-feel.co.il
Symptom 2
1.
1
. There is a display, but the icons do not appear on the screen
A possible cause
1. Defective icon definition in JSON icon definition interface
2.The SD card is not loaded on the TOUCH screen
3. The SD card does not contain the relevant content including:
A. Icons
B. JSN Programming
Recommendations for solving the problem
1.
Load the JSN file in the application and switch from screen to screen in the interface and
make sure that all the settings match the usage guidelines of the interface found in this
manual.
2.
The SD card must be properly charged to the screen
3.
Make sure that the contents of the SD match the one supplied with the card. You can
download the contents from the i-feel website at www.i-feel.co.il
Symptom 3
1.
There is a display with background pixel interference
A possible cause
1.
The front part - FRONT END is not fastened with the back-end unit
Recommendations for solving the problem
1.
Remove the front unit FRONT END and connect the rear unit back END
Symptom 4
1.
Operating one unit in a controller operates a separate unit through the switch
A possible cause
1.
Defective setting in the JSN interface
Recommendations for solving the problem
1.
Make sure that all settings are in compliance with the user interface guidelines in this
manual
Symptom 5
1.
Running a scenario and distinguishing between short and long press
