35
Others
Before Calling Service Personnel
Symptoms and correction
Check the following guide for the possible cause of a problem contacting service.
Symptom
No power.
The DVD video
player turned off
by itself.
No picture or
abnormal colour
(pinkish, greenish,
etc.).
Cause
• The power plug is disconnected.
• The automatic power off function
turned the unit off.
• The TV is not set to receive DVD
signal output.
Correction
• Connect the power plug securely into the wall
outlet.
• Press the PLAY button.
• Selec
• The video/HDMI cable is not
connected securely.
• Connect the video/HDMI cable securely into the
appropriate jacks.
t the appropriate video input mode on the TV
so that
the picture from the DVD video player will
o
appear n the TV screen.
o the
h
e
y to
No sound.
The playback
picture has
occasional
distortion.
Brightness is
unstable or noises
are present in the
playback pictures.
• Mismatch setting between TV
and this unit.
• Wrong connection.
• PROGRESSIVE button is
pressed on a TV equipped with
component video input jacks
but does not support progressive
scan.
• The equipment connected with
the audio cable is not set to
receive DVD signal output.
• The audio cable is not
connected securely.
• The audio receiver or TV is
turned off.
• The setting of output sound
format is incorrect.
• The disc is dirty.
• It is in fast forward or fast reverse
playback.
• The effect of copy protection.
• Select the correct Video Output/HD Resolution
setting.
• Check the connection.
• Press PROGRESSIVE button repeatedly to turn
off progressive mode.
• Select the correct input mode of the audio receiver
e
so that you can listen to th sound from the DVD
video player.
• Connect the audio cable securely int
appropriate jacks.
• Turn on the equipment connected wit the audio
cable.
• Select the proper audio setting.
• Remove the disc and clean it.
• Sometimes a small amount of pictur distortion may
appear. This is not a malfunction.
• Connect the DVD video player directl
the TV.
Avoid connecting the DVD video player to a VCR
or TV/VCR combination.
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