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If Something Goes Wrong
DVD operating problems
DVD operating problems
If you experience a problem playing DVDs, you may be able to fix
the problem yourself.
For general problems playing a DVD title, try the following steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Use the DVD Player software that came with your computer to view
DVD movies.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
5
Verify that your computer recognizes your optical disc drive by
clicking
Start
, and then
Computer
. The optical disc drive
should appear in the list.
6
See
“Checking device properties” on page 154
for instructions
on using Device Manager to view the optical disc drive
properties.
7
Check the Toshiba Web site for new information on optical
disc drives and their operation.
A blank screen appears while watching a DVD-ROM movie
or title.
Change the setting for when to turn off the display using the
following steps:
1
Click the
Start
button and, in the Search field, type
Control
Panel
. In the list that appears above, click on your selection.
2
Click
Choose when to turn off the display
in the left pane.
3
To turn off the display, select
Never
in the drop-down lists.
4
Click
Save changes
.
The screen saver runs while you are watching a movie or title.
If the screen saver is enabled, it runs on top of any movie or title
you are watching. To disable the screen saver:
1
Right-click on the desktop and click
Personalize
in the menu.
2
Click
Screen Saver
in the lower-right corner of the window.
3
Select
None
from the
Screen saver
drop-down list.
4
Click
OK
.
