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If Something Goes Wrong
Sound system problems
Some discs run correctly but others do not.
Check that the type of disc you are using is compatible with
your optical disc drive. For more information regarding
supported optical media formats, refer to the complete detail
specifications for your computer at
If the problem is with an optical data disc, refer to the
software’s documentation and check that the hardware
configuration meets the program’s needs.
The disc will not come out of the drive when you
click the eject button on the screen.
Press the button on the optical disc drive itself. For
additional information see
“You press the disc eject button,
but the drive tray does not slide out.” on page 155
Sound system problems
No sound is coming from the computer’s
speakers.
Adjust the volume control.
Try pressing the
F11
key to see if volume mute is disabled.
Check that the volume control on the computer is turned up.
If you are using external headphones or speakers, check that
they are securely connected to your computer.
The computer emits a loud, high-pitched noise.
This is feedback between the microphone and the speakers.
It occurs in any sound system when input from a microphone
is fed to the speakers and the speaker volume is too loud.
Adjust the volume control.
Printer problems
This section lists some of the most common printer
problems.
The printer will not print.
Check that the printer is connected to a working power
outlet, turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will
not start printing when there are just two or three sheets of
paper left in the tray.
Make sure the printer cable is firmly attached to the
computer and the printer.