51
En
g
lis
h
PROBLEM SOLVING
Questions and
Answers
Below are the answers to some of the most
common queries.
For more information go to
www.toshiba.co.uk
To check that you have the best colour:
a
With the external source playing, select
Manual
Settings
from the
SETUP
menu.
b
With
B
or
b
choose between
Auto
,
PAL
,
SECAM
,
NTSC 4.43
or
NTSC 3.58
.
a
Select the
ATV Manual Tuning
menu. Highlight the
station and press
Q
, then press
c
to select
Manual
Fine Tuning
.
b
Using
B
or
b
adjust to get the best picture and sound.
Press
Q
and then
EXIT
.
Q
Why is there no sound or picture?
A
Check the television is not in standby mode. Check the
mains plug and all mains connections.
Q
There is a picture, but why is there little or no
colour?
A
When using an
external
source, for instance, a poor
quality video tape, if there is little or no colour,
improvements may sometimes be achieved. The
colour is factory set to
Auto
to automatically display
the best colour system.
Q
Why doesn’t the video/DVD being played show on
screen?
A
Make sure the VCR or DVD player is connected to the
television as shown on page 8, then select the correct
input by pressing
o
.
Q
Why is there a picture but no sound?
A
Check all lead connections.
No sound or unacceptable format sound may be
received.
Check the volume has not been turned down or that
sound mute has not been selected.
Q
Why is the VCR/DVD picture in black and white?
A
Check the correct
input
has been chosen,
S-VIDEO
or
AV
. See
AV Connection
on page 45.
Manual Settings
Colour System: Auto
EXT 2
A
Q
What else can cause a poor picture?
A
Interference or a weak signal. Try a different television
station.
Manual Fine Tuning
may help.
Q
Why don’t the controls of the television work?
A
Check that
Panel Lock
is not
On
.
Q
Why doesn’t the remote control work?
A
Check that the mode switch on the remote control is
in TV mode.
Check that the batteries aren’t dead or inserted
incorrectly.
Q
Why is there a message permanently on the screen?
A
Remove it by pressing
.
Q
Why is the
digital
channel locked?
A
The channel has been selected in
Locked Channels
(
see
'Digital Settings'
section
).
Q
Why are some of the
digital
subscription channels
unavailable?
A
Your subscription needs upgrading. Contact your
service provider.
ATV Manual Tuning
Manual Fine Tuning: 0
1 A C 9
0
I
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