1 TROUBLESHOOTING FOR THE HARDWARE
Messages Displayed on the Touch Panel 11
Cannot copy
Check DEPARTMENT
COUNTER
The number of originals to be
scanned has exceeded the
limit specified with the
department code during
scanning.
Ask your administrator for details of setting
the limit for the number of copies.
Add paper
No paper is left in a drawer or
on the bypass tray.
Set paper in the drawer or on the bypass
tray. The touch panel indicates which
drawer (or the bypass tray) has no paper.
To set paper, refer to the
Copying Guide
.
Call for service
The equipment requires
adjusting by a service
technician.
Contact your service representative with
the error code displayed on the right side of
the touch panel.
Never attempt to repair, disassemble or
modify the equipment by yourself.
You could cause a fire or get an electric
shock.
Always contact your service representative
for maintenance or repair of the internal
parts of the equipment.
Examine stapler in the Saddle
Stitch unit
Staple jam has occurred in the
stapler of the saddle stitch
unit.
Remove the jammed staples.
P.38 “Staple jam in the saddle stitch
unit”
Check staple cartridge in the
Saddle Stitch unit
No staples are left in the
stapler of the saddle stitch
unit.
Refill the staples.
P.47 “Refilling With Staples”
Check staple cartridge
No staples are left in the
stapler of the finisher.
Refill the staples.
P.47 “Refilling With Staples”
Examine Stapler
Staple jam has occurred in the
stapler of the finisher.
Remove the jammed staples.
P.35 “Clearing a Staple Jam”
Saving energy - press START
button.
The equipment has entered
into the energy saving mode
since it has not been used for
a certain time.
Press any of the [START], [COPY],
[e-FILING], [SCAN], [PRINT], [FAX] and
[ENERGY SAVER] buttons to clear the
energy saving mode.
CHANGE DRAWER TO
CORRECT PAPER SIZE
No paper suitable for the
original is set.
Place the suitable size paper for the
original in the drawer.
The size of the original is not
detected correctly because
the original is sent from the
Reversing Automatic
Document Feeder at a skew.
Replace the original while aligning the side
guides of the Reversing Automatic
Document Feeder to its width so that it will
be placed straight.
If you do not want the equipment strictly to
distinguish A4 and LT, or A3 and LD at the
scanning of the original, contact your
service technician or service
representative.
Time for periodic maintenance The equipment requires
inspection and maintenance
by a service technician.
Contact your service representative for
maintenance.
POWER FAILURE
A job was interrupted by a
power failure or some other
reason.
The print or fax job may be incomplete.
Press [JOB STATUS] to check whether any
jobs are unfinished.
To clear the messages, press the
[FUNCTION CLEAR] button twice.
Message
Problem Description
Corrective Action
Содержание E-Studio 557
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