Toshiba 43U5050 Series, Руководство пользователя

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20
Troubleshooting
Self Diagnosis
If the TV does not operate as usual or appears to be faulty
please read carefully this section. Many operational issues
can be resolved by users.
It is also advisable to unplug the TV from the AC socket
on the wall for 60 seconds or more, then reconnect and
start again. This simple procedure helps in restoring stable
conditions for electric circuits and firmware of the unit.
Please contact Manufacturer Customer Care if the problem
is unresolved or you have other concerns.
SYMPTOMS POSSIBLE SOLUTIONS
No sound or
picture.
·
Check if the power cord is plugged into a
powered AC outlet.
· Check to see if the LED light is on or not.
If it is, then the TV is receiving power.
I have connected
an external source
to my TV and I get
no picture and/or
sound.
·
Check for the correct output connection
on the external source and for the correct
input connection on the TV.
· Make sure you have made the correct
selection for the input mode for the
incoming signal.
When I turn on my
television, there is
a few second delay
before the picture
appears. Is this
normal?
Yes, this is normal. That is the TV searching
for previous setting information and initializing
the TV.
Picture is normal,
but no sound.
·
Check the volume settings.
·
Check if the TV is muted.
Sound but no
picture or black and
white picture.
·
If black and white picture first unplug
TV from AC outlet and re-plug after 60
seconds.
·
Check that the Color is set to 50 or higher.
·
Try different TV channels.
Sound and picture
distorted or appear
wavy.
·
An electrical appliance may be affecting
TV set. Turn off any appliances, if
interference goes away, move appliance
farther away from TV.
·
Insert the power plug of the TV set into
another power outlet.
Sound and picture
is blurry or cuts out
momentarily.
·
If using an external antenna, check the
direction, position and connection of the
antenna.
·
Adjust the direction of your antenna or
reset or fine tune the channel.
Remote control
does not work.
·
Confirm that TV still has power and is
operational.
·
Change the batteries in the remote
control.
· Check if the batteries are correctly
installed.
SYMPTOMS POSSIBLE SOLUTIONS
Smart Television
with wireless
network capability
Wi-Fi fail to join a
local network.
·
Configure the local wireless router or
access point for WPA-PSK security before
attempting to connect the TV to the Wi-Fi
network.
·
Follow instruction in the User Manual
of the television to setup a wireless
connection
Horizontal/vertical
stripe on picture or
picture is shaking.
Check if there is interfering source nearby,
such as appliance or electric tool.
The plastic cabinet
makes a “clicking”
type of sound.
"Click" sound can be caused when the
temperature of the television changes. This
change causes the television cabinet to
expand or contract, which makes the sound.
This is normal and the TV is OK.