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Intr
oduction
Getting started
Basic oper
ation
F
eatur
es
Equipment
connections
Ref
er
ence section
Toshiba 32/37WL58AET (E)
Reference section
Troubleshooting
• Before calling a service technician, please check the following table for a possible cause of the symptom and some
solutions.
Symptom and solution
Symptom
Solution
TV will not turn on
• Make sure the power cord is plugged in, then press
.
• The remote control batteries may be dead. Replace the batteries.
No picture, no sound
• Check the antenna connections.
No sound, picture OK
• The sound may be muted. Press
+,
– or
.
• The station may have broadcast difficulties. Try another channel.
• Check that the Speaker function in SOUND menu is properly set.
Poor sound, picture OK
• The station may have broadcast difficulties. Try another channel.
Poor picture, sound OK
• Check the antenna connections.
• The station may have broadcast difficulties. Try another channel.
• Adjust the PICTURE menu.
Poor reception of broadcast channels
• Check the antenna connections.
• The station may have broadcast difficulties. Try another channel.
• Make sure the Color system is properly set.
Teletext problems
• Check the antenna connections.
Good performance of text depends on a good strong broadcast signal.
Multiple images
• The station may have broadcast difficulties. Try another channel.
• Antenna reception may be poor. Use a high directional outdoor
antenna.
• Check if the direction of the antenna has changed.
Poor color or no color
• The station may have broadcast difficulties. Try another channel.
• Adjust the Tint and/or Color in the PICTURE menu.
The remote control does not operate
• Remove all obstructions between the remote control and the remote
control sensor in the TV.
• The remote control batteries may be dead. Replace them with new
ones.
• Check that the TV/VCR/DVD switch on the remote control is
properly set.
Some pixels of the screen do not light up
• The LCD display panel is manufactured using an extremely high
level of precision technology, however, sometimes some pixels of the
screen may be missing picture elements or have luminous spots. This
is not a sign of a malfunction.
• When you just buy and start to use this TV, a flickering may be
caused in the screen. In this case, switch off the TV, then switch on it
again to cure the condition.
• The cold cathode fluorescent lamp used for the back light on this TV
has longevity. When the brightness of the screen comes down, or the
flickers of the screen are caused, or some parts of the screen do not
light up, it may reach the end of its life. Contact a service technician.
• If you switch the TV on at 0°C and under, wait until the display
warms up.
The brightness of the screen comes
down, or flickers of the screen are
caused, or some parts of the screen do
not light up.
The picture brightness varies when you
switch the TV on.
#01E53-56_32/37WL58AET
8/5/05, 3:59 PM
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