50
Reference section
Troubleshooting
Why is there no sound or picture?
Check that the television is on and that all
connections are made properly.
There is a picture, but why is there little or no
colour?
The colour is factory set to Auto to automatically
display the best colour system.
When using an external source, if there is little or no
colour, improvements may sometimes be achieved.
To manually change the colour system:
1. With the external source playing, select
Manual
setting
in the
SETUP
menu.
2. '} ~+
Auto
,
NTSC 4.43
,
NTSC 3.58
,
SECAM
or
PAL
.
Manual setting
EXT 1
A
Colour system: Auto
Select
Change
OK
Save
RETURN
Back
Why doesn’t the video/DVD being played show on-
screen?
Make sure the Media player or DVD player is
connected to the television, then select the correct
input by pressing
.
Why is there a good picture but no sound?
Check all cable connections and that the volume has
not been turned down or that the sound has not been
muted.
What else can cause a poor picture?
Interference or a weak signal. Try a different
television station. Manual fine tuning may help:
1. Select
the
ATV Manual Tuning
in the
SETUP
menu.
Highlight the station and press
$
Manual fine tuning
.
Select
Change
OK
Save
RETURN
Back
ATV Manual Tuning
Position
1
DK
A
C
69
0
− − − − −
2. '} ~"
and sound. Press
and then
RETURN
.
Why doesn’t the remote control work?
Check that the batteries aren’t exhausted or inserted
incorrectly.
Why are there problems with text?
Good performance of text depends on a strong
broadcast signal. If the text is unreadable or garbled,
check the aerial, satellite or cable connection. Go to
the main index page of the text service and look for
the User Guide. This will explain the basic operation
of text in some detail.
Why are the four coloured text numbers visible but
no text (Analogue Only)?
Text has been selected while viewing an external
source. No text will appear on-screen or a box may
appear stating no information is available. Select a
broadcasting channel and press
to access.
What can be done if the user-defined password has
been forgotten?
Use the universal password 1276, then change to a
new number of your choice.
Why don’t the devices connected via HDMI operate
properly?
Make sure to use cables with the HDMI logo
(
®
). Some early HDMI equipment may not
work properly with the latest HDMI TV products, due
to adoption of new standards.
Why is the Media Player/DVD picture in black and
white?
Check the correct input has been chosen: S-VIDEO
or AV.
Why did TV turn off by itself?
After roughly 15 minutes without any input video
signal at TV mode, the TV will turn off to reduce
power.
Reference section
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