19
Below are the answers to some of the most common queries.
For more information go to
www.toshiba.co.uk
A
Check the mains switch is on and check all
connections.
Check the television is not in standby mode.
Why is there no sound or picture?
Q
A
Check the SCART lead connection.
Why is there a good video picture but no sound?
Q
A
Make sure the VCR or DVD player is connected to
the television as shown on page 6, then select the
correct input by pressing
B
.
Why doesn’t the video/DVD being played show
on screen?
Q
?
For television
operation queries,
please ring the
helpline…
Remember…
A
Check the volume has not been turned down or
that sound mute has not been selected.
Why is there a picture but no sound?
Q
A
Interference or a weak signal. Try a different
television station.
Manual fine tuning
may help.
What else can cause a poor picture?
Q
A
Check the side switch on the remote control is in
television mode.
Check the batteries aren’t dead or inserted incorrectly.
Why doesn’t the remote control work?
Q
A
Check that
Panel Lock
is not
On
.
Why don’t the controls on the front of the
television work?
Q
A
Remove it by pressing
CALL
.
Why is there a message permanently on the
screen?
Q
A
Check the correct
input
has been chosen,
S-VIDEO
or
Video
. See
AV connections
.
Why is the VCR/DVD picture in black and
white?
Q
A
Good performance of text depends on a good
strong broadcast signal. This normally requires a
roof or loft aerial. If the Text is unreadable or garbled,
check the aerial. Go to the
main index
page of the teletext
service and look for the
User Guide
. This will explain the
basic operation of teletext in some detail. If further
information is needed on how to use text
see the teletext
section.
Why are there problems with teletext?
Q
Q
uestions
and
A
nswers
Manual Tuning
Manual fine tuning
f
z
2
I
>>>
*
22
+2
BBC2
x
e
EXIT Watch TV
z x
Select
MENU Previous
fe
Adjust
OK Store
Select
Manual Tuning
from the
Set up
menu.
Highlight the station and press
OK
.
Press
R
to select
Manual fine tuning
.
Using
P
or
Q
adjust to get the best picture and
sound.
Press
OK
and then
EXIT
.
1
2
3
4
A
Switch the television off and wait for the red LED to
extinguish before switching back on. If the problem
persists contact the Helpline.
Where there is loss of colour, picture or the
position moves, how can this be restored?
Q