English
- 31 -
Below are the ans wers to s om e of the m os t com m on
queries .For m ore inform ation go to www.tos hiba.co.uk
Q
Why is the DTV main menu unavailable?
Q
Why is there no digital text service?
A
Analogue mode (ATV) is selected. Pres s
to s elect DTV.
A
The digital program m e being viewed is not
broadcasting digital text. Try another digital
program m e.
Q
Why is the digital channel locked?
Q
Why does the Green Active standby LED
sometimes take longer to go out?
A
The channel has been s elected in the locked
program m es list, see
page 21
.
A
When put into s tandby the televis ions active
s tandby will autom atically s earch all available
channels for downloads, provided Autom atic
Download is enabled. The tim e it takes to do
this m ay vary.
Q
Why can only certain digital channels be viewed?
Q
Why do I have black and grey bars in a
4:3picture?
A
Favourite Mode has been s et to On. See
page
21
.
Q
Why are some encrypted digital channels
unavailable?
A
Your subscription needs upgrading. Contact
your s ervice provider.
Q
Why is the soundtrack in English when a
different audio language has been selected?
A
The program me is currently being broadcas t
with an English soundtrack only.
Q
What can be done if the PIN number has been
forgotten?
A
Us e the m as ter pin code of
1276
, then change
to a num ber of your choice.
Ens ure that no-one else can us e the Mas ter
PIN by rem oving the Owners m anual.
Q
Why when digital subtitles have been selected
are they not showing on the screen?
A
Subtitles are not currently being trans m itted by
the broadcaster.
Questions
and
Answers
This is norm al operation. The grey bars on the
left and right of picture are generated by the TV
s et. The black bars on the top and bottom of
the s creen occur during a 16:9 broadcas t.
A
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02.04.2007, 09:45
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