197
If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.4.1
An unexpected error has
occurred.
This error is unclassified.
Report the problem and any
error code to your supplier's
Technical Support.
This is usually a rare,
title-specific problem.
There is a problem with the
copy protection system
within the DVD-ROM or
multi-function drive. Play-
back cannot continue.
The DVD-ROM or multi-
function drive failed to
authenticate (authorize
playback of) the DVD disc.
There may be a problem
with the DVD-ROM or
multi-function drive.
Try to play another disc.
Contact your supplier’s
Technical Support.
WinDVD does not support
this version of the DVD
specification.
Check that this is a
DVD-Video 1.0 disc.
Error message and additional
information
Resolution