Gas, Cordless,
Electric, and 21
″
Commercial Duty
Walk Mowers
The Toro Total Coverage Guarantee
A Full Warranty
(Limited Warranty for Commercial Use)
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company,
pursuant to an agreement between them, jointly promise to repair
any Toro Product used for normal residential purposes* if defective
in materials or workmanship or if it stops functioning due to the
failure of a component. The following time periods apply from the
date of purchase:
Products
Warranty Period
•
Super Recycler
Walk Mowers
5 year full warranty
•
All Other Mowers
2 year full warranty
•
All Batteries
1 year full warranty
This warranty includes the cost of parts and labor, but you must
pay transportation costs.
This warranty applies to all gas, cordless, and electric consumer
walk power mowers.
* Normal residential purposes means use of the product on the
same lot as your home. Use at more than one location is
considered commercial use, and the commercial use warranty
would apply.
Limited Warranty for Commercial Use
Toro Walk Power Mowers used for commercial, institutional, or
rental use are warranted against defects in materials or workman-
ship. Components failing due to normal wear are not covered by
this warranty. The following time periods apply from the date of
purchase:
Products
Warranty Period
Engine
Entire Unit
•
21
″
Commercial
Duty Walk Mowers
2 year limited
1 year limited
•
All Other Mowers
45 day limited
45 day limited
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1. Contact any Toro Authorized or Master Service Dealer to
arrange service at their dealership. To locate a dealer
convenient to you, refer to the Yellow Pages of your telephone
directory (look under “Lawn Mowers”) or access our website at
www.Toro.com. U.S. Customers may also call 800-421-9684
to use our 24-hour Toro dealer locator system.
2. Bring the product and your proof of purchase (sales receipt) to
the Service Dealer.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Customer Care Department, Consumer Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
800-348-2424 (U.S. customers)
877-484-9255 (Canada customers)
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the operator’s manual. Such routine
maintenance, whether performed by a dealer or by you, is at your
expense.
Items and Conditions Not Covered
There is no other express warranty except for special emission
system coverage on some products and the Toro Starting
Guarantee on GTS Engine. This express warranty does not cover:
•
Cost of regular maintenance service or parts, such as filters,
fuel, lubricants, oil changes, spark plugs, blade sharpening,
worn blade, cable/linkage adjustments, or brake and clutch
adjustments
•
Any product or part which has been altered or misused or
required replacement or repair due to accidents or lack of
proper maintenance
•
Repairs necessary due to improper fuel, contaminants in the
fuel system, or failure to properly prepare the fuel system prior
to any period of non-use over three months
•
Repairs necessary due to improper battery care, electrical
supply irregularities, or failure to properly prepare the mower
prior to any period of non-use
•
Pickup and delivery charges
All repairs covered by this warranty must be performed by an
Authorized Toro Service Dealer using Toro approved replacement
parts.
General Conditions
Repair by an Authorized Toro Service Dealer is your sole remedy
under this warranty.
Neither The Toro Company nor Toro Warranty Company is liable
for indirect, incidental or consequential damages in connection
with the use of the Toro Products covered by this warranty,
including any cost or expense of providing substitute equipment or
service during reasonable periods of malfunction or non-use
pending completion of repairs under this warranty.
Some states do not allow exclusions of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so
the above exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Countries Other than the United States or Canada
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer)
to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor’s service or
have difficulty obtaining guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty
Company.
Part No. 374-0000 Rev. B
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