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10. Troubleshooting
Before troubleshooting, the product must be turned off and the rechargeable battery removed.
Problem
Possible cause
Troubleshooting
Line guide does not
work.
• Trimmer line is used up.
• Trimmer line is jammed or torn.
• Line is thermally welded/glued due
to overheating.
• Insert new line spool.
• Try removing the blockage (loosen the
line). Remove the spool and reinsert it.
• Remove the adhesive, loosen the line, take
out the spool and reinsert it.
Grass trimmer
suddenly turns off.
• Rechargeable battery is overheated.
• Rechargeable battery is empty.
• Allow the rechargeable battery to cool down.
• Charging the battery pack.
Grass trimmer
cannot be turned on.
• Rechargeable battery is empty.
• Rechargeable battery is defective.
• Charging the battery pack.
• Use a new rechargeable battery.
11. Care and cleaning
Never use aggressive detergents, rubbing alcohol or other chemical solutions, as these may damage the
housing or stop the product from functioning properly.
• Turn off the grass trimmer and remove the rechargeable battery before cleaning.
• Use a dry, lint-free cloth to clean the product.
• Never submerge the product in water.
• Remove dirt, grass residues, etc. from the cutting area and from the vents on the trimmer head.