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12. Troubleshooting
Always disconnect the product from the compressed air supply before carrying out any maintenance or
repair work.
Fault
Possible cause
Solution
The hose does not wind
back onto the drum fully.
• The hose was rolled too quickly.
• The hose was not rolled evenly.
• The spring force is too low.
• The replacement hose is too
heavy.
• The hose stop ring (4) was
adjusted.
• Roll the hose slowly.
• Roll the hose evenly.
• Increase the spring force or insert a new
spring.
• Use a replacement hose with a suitable
weight.
• Move the hose stop to the correct
position.
The hose doesn't click
into place.
• The hose reel was not installed
correctly.
• The hose was released too
quickly.
• The locking mechanism may be
faulty.
• See section 9 ("Installation") to check that
the product was mounted correctly.
• Hold the hose in your hand and slowly
guide it back onto the hose drum.
• Replace the locking mechanism.
Air escapes from an
unsealed part.
• The hose is damaged.
• The seal on the hose drum may
be worn.
• The hose clamp is not properly
secured.
• Replace the hose.
• Replace the hose clamp or secure it in
place.
• Contact a technician to replace the seal
on the hose drum.
13. Care and cleaning
Never use aggressive detergents, rubbing alcohol or other chemical solutions, as these could damage the
housing or even impair the functioning of the product.
• Only use mild detergents to clean the compressed air hose.
• Use a dry, lint-free cloth to clean the frames and hose drum.
