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4 O p e r a t i O n
The On-Board Unit automatically checks specific technical
requirements that must be met for proper toll collection operation in
Germany and Austria. If one or more of these requirements are at risk
or lost:
▪
An acoustic signal sounds (error tone)
▪
An error message appears on the display, in some cases with a
diagnosis number
▪
The LED lights up red
(only relevant for toll collection in Germany)
For more accurate troubleshooting, error messages are also dis-
played with a diagnosis number in brackets after the display mes-
sage. The diagnosis number assists the Service Partner in trouble-
shooting. Please make a note of this number and give it to the
Service Partner along with the exact display message. Confirm all
warnings and error messages with OK. Details of error messages
and their meaning for the respective service area are provided later
in this document.
Possible warnings and error messages are either
1.
Messages that refer to a technical fault in the On-Board Unit
and its installation (your contact in this case is the Toll Collect
Service Partner) or
2.
Messages that relate to the toll collection service and its ad-
ministration (your contact in this case is Toll Collect Customer
Service).
4.5 Warnings and error messages
4.5.1 Warnings and error messages for technical faults
The message “DE: OPERATING DATA INVALID” appears when there is
no valid operating data for the automatic toll collection system in
Germany. This message is only relevant for toll collection in Ger-
many. In Austria, the toll can continue to be collected despite this
error message.
Operating data
invalid
de: operating
data invalid
de: gps fault
service [x]
obu defective
service [x]
gsm fault
service [x]
unit blocked
check credit
line
dsrc defective
service
blocked
de
blocked
at
Red
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