Gently press the reset button inside the hole on the back panel of your handheld.
After a soft reset, the General Preferences screen will display the current time and
date. Make sure the date/time is accurate. Then press the Date Book button and
swipe a card.
Performing a Hard Reset
Warning: A HARD RESET WILL ERASE ALL TRANSACTION DATA and THE CARDVISOR
PROGRAM.
Don't perform a hard reset unless the soft reset has not worked and
you've backed up your data. You will need to reinstall the CardVisor Age Verification
software after a hard reset and will lose the transaction data not back up to the PC.
Take this step as a last resort.
To perform a hard reset:
1. Hold down the power (on/off) button on your device.
2. While holding down the power button, turn over your device so that you can
see the back of it. Using the stylus, gently press the reset hole on the back of
the unit.
3. When the device's screen displays the Palm Computing Platform logo, release
the power button.
4. A message will appear warning that you are about to erase all the data stored
on your handheld. In response, do one of the following:
o
Press the up scroll button on the front panel of your handheld to
complete the hard reset, erasing everything on your device
or
o
Press any other button to begin a soft reset, leaving your data intact.
5. Your device will then take you through a series of screens to calibrate the
digitizer and verify the time and date.
Note: A hard reset does not delete the current date and time. It does restore other
settings to the factory default. .
IDvisor Hardware Manual
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