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Adjusting Auto Hold Drop Time

Additional Information

1

Press PROGRAM.

- The display will read “Program...”

2

Press the soft key under NEXT

repeatedly, until ”Advanced Setting”
appears in the display, and then
press ENTER.

3

Press the soft key under NEXT

repeatedly, until “Hold Drop Time”
appears in the display, and then
press ENTER.

The display will show the currently
set hold drop time.

4

Press the soft key under CHANGE

repeatedly, until the desired hold
drop time is displayed.

The choices are:
Hold Drop: 5 MIN (5 Minutes)
Hold Drop:15 MIN
Hold Drop:30 MIN (factory setting)

5

Press PROGRAM to exit.

Your

EPIC

telephone is factory-set to automati-

cally drop a call if it is on hold for more than 30
minutes. This feature is designed to prevent
calls from accidentally being placed on hold
indefinitely. If you would prefer a different length
of time, you may change the setting 5 minutes or
15 minutes instead.

70

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Содержание EPIC ET4300

Страница 1: ...User s Guide Please read before using telephone ET4300 UG for booklet old buttons v5 for PDF 021105 qxd 2 11 2005 2 55 PM Page 1 ...

Страница 2: ... the following 1 2 3 4 SAVE THESE INSTRUCTIONS Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the lea...

Страница 3: ...ation of your system Please retain these instructions for future reference when adding stations or making changes to your system Packing List Remove the unit from the package and check this list to be certain all parts are included To order any packing list items call toll free 1 800 TMC 1638 Telephone Base Unit Telephone Line Cords 2 long and 1 short Wall Mount Bracket Desk Pedestal Handset Coile...

Страница 4: ...r radio or a continuous loop recorded message to the system to pro vide professional music or a recorded message to callers on hold External Paging Adapter Allows the connection of an external amplifier and speaker to the system for paging from any EPIC telephone Perfect for warehouses outdoors or for making announcements throughout an entire office Door Intercom Door Opener Adapter Enables you to...

Страница 5: ...e Selection 12 Setting Distinctive Ringing 13 Setting Up Toll Restriction 14 Setting System Call Privacy On Off 18 Setting Up Private Auxiliary and Unconnected Lines 19 Operating Your System 20 43 Using the Desk Pedestal Wall Mount Bracket 20 Indicator Light Description 21 Setting Ringers On Delayed Off 22 Adjusting Volume Levels 23 Making a Tone Pulse Selection 24 Making and Answering a Call 25 U...

Страница 6: ...one 42 Adjusting Your Telephone s Time and Date 43 Memory Dialing 44 49 Memory Features 44 Using Memory Dial 45 Using Personal Directory Dial 46 Using Shared Directory Dial 47 Special Memory Features 48 Intercom Operation 50 57 Making Intercom Calls 50 Answering Intercom Calls 51 Making Pages 52 Answering Pages 53 Selecting Intercom Ring Intercom Voice or Handsfree 54 Using Off Hook Voice Announce...

Страница 7: ...rmation 64 78 Using Other Telephones with your EPIC Telephone 64 Using the Data Fax Jack 65 Using the Network Services Button 65 Using Optional External Feature Module 66 Replacing Your Battery 68 Adjusting Held Call Reminder 69 Adjusting Auto Hold Drop Time 70 Adjusting Flash Length 71 Erasing All Feature Settings 72 Setting the Loop Voltage Detector 73 Troubleshooting Guide 74 FCC Information 76...

Страница 8: ...uttons p 23 MUTE Button and Indicator p 36 HEADSET Button and Indicator p 42 HOLD Button p 27 REDIAL Button p 26 PAGE Button pp 52 53 TRANSFER Button pp 30 31 NEW CALL Lamp pp 32 34 MSG Lamp p 34 PROGRAM Button pp 10 19 44 57 ET4300 UG for booklet old buttons v5 for PDF 021105 qxd 2 11 2005 2 55 PM Page 8 ...

Страница 9: ...p 32 33 LOWER Button p 45 CONFERENCE Button p 29 FLASH Button pp 35 48 Battery Compartment p 68 AC Adapter Jack pp 5 6 MEMORY Buttons p 45 NETWORK SERVICES Button p 56 LINE Buttons and Indicators pp 21 25 38 INTERCOM Button and Indicator pp 21 50 53 L1 L2 L3 L4 POWER Line Jacks pp 4 6 ET4300 UG for booklet old buttons v5 for PDF 021105 qxd 2 11 2005 2 56 PM Page 9 ...

Страница 10: ...s of standard telephone jacks The RJ11 Single Line Jack and the RJ14 Double Line Jack Your system should match one of them Line 1 2 ix Installing Your System 2 incoming lines with 2 wall jacks 3 incoming lines with 2 wall jacks 3 incoming lines with 3 wall jacks 4 incoming lines with 2 wall jacks 2 incoming lines with 1 wall jack Line 1 Line 2 Line 3 Line 2 Line 3 Line 3 4 Line 1 2 Line 1 Line 1 2...

Страница 11: ... the inside wiring and ask for assistance in identifying your existing wiring system and jacks If you are installing new wiring and jacks If any new telephone wiring and modular jacks need to be installed and four lines are to be used install two line RJ14 jacks at each telephone location Each RJ14 jack accommodates two tele phone lines Installing Your System 4 incoming lines with 3 wall jacks 4 i...

Страница 12: ...ctions on page 9 to be sure that you have con nected the telephone numbers in the same order to each station Installations with Private Lines Auxiliary Lines and Unconnected Lines You may wish to connect private lines to Lines 2 3 or 4 at some or all of your tele phones A private line is a telephone number that is connected to only one of the Epic telephones and is not shared with any other statio...

Страница 13: ...vate L4Aux1 L4Aux2 Unconnected Shared Private L4Aux1 L4Aux2 Unconnected Shared Private L4Aux1 L4Aux2 Unconnected Shared Private L4Aux1 L4Aux2 Unconnected Shared Private L4Aux1 L4Aux2 Unconnected Shared Private L4Aux1 L4Aux2 Unconnected Shared Private L4Aux1 L4Aux2 Unconnected Shared Private L4Aux1 L4Aux2 Unconnected Shared Private L4Aux1 L4Aux2 Unconnected Shared Private L4Aux1 L4Aux2 Unconnected ...

Страница 14: ...responding wall jacks Two line cou plers are available many places for example Radio Shack part 279 401 2 Connect Second Line Cord Connect one end of a long telephone line cord to the jack on the back of the telephone labeled L3 L4 Connect the other end to the wall jack s labeled Lines 3 4 in the same manner as described in the previous step Note If you are installing a 3 line EPIC tele phone or a...

Страница 15: ...y In fact batteries are not even needed to pre serve your memory dial numbers in the event of a power failure This is because all memory dial numbers are stored in a static memory which retains its contents even with no electri cal power The only purpose of having batter ies installed is so that the telephone itself can function for up to two hours in the event of a power failure You may wish to i...

Страница 16: ...the short telephone cord through the square hole in the center of the wall mount bracket and then attach the wall mount brack et to the base of the telephone 2 Connect Cords to Wall Connect the long telephone line cord to the jack by the baseboard and plug the AC adapter into the nearest electrical outlet not controlled by a wall switch 3 Reverse Handset Hook Slide the telephone hook out of the cr...

Страница 17: ...ne itself can function for up to two hours in the event of a power failure You may wish to install batteries in at least one Epic phone for emergency oper ation or have another standard phone avail able If you wish to install batteries refer to page 68 for detailed instructions 7 Attach Telephone to Wall Hold the telephone close to the wall and con nect the short telephone line cord to the jack Th...

Страница 18: ...a name See page 57 Then people will see your station s name when you call them on the inter com Assigning Station Numbers Each station must be assigned a different station number Installing Your System To assign a station a number 1 Press PROGRAM The display will read Program 2 Press the soft key under NEXT The display will show the currently assigned station number 3 Press the soft key under CHAN...

Страница 19: ...es Do do this press the line 1 button at one of the telephones The line 1 LED should be green the speakerphone LED should be red and dial tone should be heard from the speaker Now go to each of the other stations and make sure that each line 1 LED is red Next make sure that lines 2 3 and 4 are connected the same at all the phones by following the following steps at each telephone 1 Press the line ...

Страница 20: ...d Private Auxiliary and Unconnected Lines Set Ringers On Delayed Off Select Intercom Ring Voice or Handsfree Factory Setting Not assigned Line 1 None Set No Restrictions None Set All Ringers On Handsfree Page 8 12 13 14 17 19 22 54 10 Note You must program a feature only if you wish to change its setting from the Factory Setting ET4300 UG for booklet old buttons v5 for PDF 021105 qxd 2 11 2005 2 5...

Страница 21: ... Set System Call Privacy On Off Tone or Pulse Dialing Store Shared Directory Dial Numbers Name Stations Factory Setting 1234 On Tone None Stored None Named Page 14 18 24 47 57 Note You must program a feature only if you wish to change its setting from the Factory Setting ET4300 UG for booklet old buttons v5 for PDF 021105 qxd 2 11 2005 2 56 PM Page 21 ...

Страница 22: ...y when you lift the hand set or press the SPEAKER button You may choose any of the outside lines or the Intercom line If your chosen line is in use the telephone will automatically select the next avail able line Note An incoming call that is ringing at your telephone will be selected automatically when you lift the handset or press the SPEAKER or HEADSET button regardless of the choices you have ...

Страница 23: ...ch outside line one of seven other distinctive ringer tones This feature is usually used in one of four ways 1 You may want to assign one of your lines its own ring tone and leave the other lines set at the default ring For example if line 3 were a private line at your telephone you may assign it a dis tinctive ring so you could easily recognize calls ringing on your private line 2 Or you may want...

Страница 24: ...ory which is 1234 Setting the restricted numbers and the allowed exceptions at a particu lar telephone Follow the instructions on the following three pages for setting toll restrictions at particular phones After you set a phone s toll restrictions the settings will not be erased even in the event of a power failure So you do not need to worry about ever having to re enter the toll restriction set...

Страница 25: ...estriction Continued Toll restriction numbers are set individually at each station so the restrictions can vary from phone to phone Some examples of popular restrictions 1 to restrict all numbers starting with 1 01 to restrict all international calls 0 to restrict all operator assisted calls 976 to restrict all 0976 and 1976 calls When you enter restricted numbers is a wildcard that stands for the...

Страница 26: ...ey under NEXT to see the current setting for Line 2 and repeat steps 5 and 6 to change the settings for Lines 2 4 7 Press PROGRAM to exit In addition to setting specific restrictions at a par ticular phone See preceding page you may completely restrict any or all of the lines at a par ticular station People will not be able to make any outgoing calls on any lines that are completely restricted at ...

Страница 27: ... this phone If you set restrictions at a particular phone you will most likely also want to store some allowed exceptions at that telephone For example if you restrict long distance calls you will probably want to store some allowed area codes such as 1301 Or for example you may wish to store 1800 to allow all 1800 calls Or 1 to allow all 1 7 digit calls When you enter allowed numbers is a wildcar...

Страница 28: ...wo possible settings CALL PRIVACY ON This is the initial factory setting and when this is set nobody can pick up their station and join or listen to your conversa tion unless you first release the call privacy by pressing the CONFERENCE button This fea ture helps prevent eavesdropping and the distur bance of people accidentally interrupting your telephone conversations CALL PRIVACY OFF This settin...

Страница 29: ...VATE Use this setting at any telephone that is connected to a different telephone number than the corresponding line at the other stations For example you may connect your private tele phone number to Line 3 at your station instead of connecting your station to the shared Line 3 In this example you would set Line 3 at your sta tion as PRIVATE AUX Use this setting if two or more stations are connec...

Страница 30: ...nting pressing firmly upward to snap it in place and clip in the two supplied desk pedestal feet Many people prefer the extra tilt provid ed by the pedestal especially when the phone is placed on a large desk You may choose to place your EPIC telephone on a desk without the desk pedestal If you do so set the desk pedestal wall mount bracket aside in case you want to use it in the future 20 Using t...

Страница 31: ...t another ext On green plus orange wink Call is on hold past reminder time at your station Note that the orange wink alerts everybody to a call that is still on hold past the reminder time Flashing quickly red Call is being transferred to all stations Flashing quickly green Call is being transferred to your station 21 Line indicators Intercom Indicator Off Intercom is free On steady red Intercom i...

Страница 32: ...e line indicators will flash normally to signal an incoming call and you can always answer that line whether or not it is ring ing at your telephone by pressing the corre sponding flashing line button Note If you set a ringer ON or DELAYED and a call comes in on that line while you are having a conversation on another outside line a double ring will sound every 15 seconds to alert you of the incom...

Страница 33: ...an all be set independently by using the VOLUME but tons To increase the volume press the UP but ton To decrease the volume press the DOWN button Eight ringer four handset eight speak erphone eight intercom speaker and eight dis crete alert volumes are available The speaker volume levels for the intercom and for outside calls are separate and independent of one another You may for example set your...

Страница 34: ...t The Tone or Pulse dialing selection is made at Station 11 and this setting governs the entire system If any of your telephone lines have Pulse serv ice you must select Pulse Dialing If all your lines have Tone Service leave the set ting at Tone Dialing If your system is set to Pulse Dialing you may press the button to change the dialing mode temporarily to tone during a call This feature is usef...

Страница 35: ... an intercom call or a page Simply press the SPEAKER button instead of lifting the handset When you press the SPEAKER button to make a call the phone selects a line according to its automatic line selection setting See page 12 If you press the SPEAKER button while your phone is ringing you will automatically answer the ringing line If you wish to override automat ic line selection press the desire...

Страница 36: ...aled along with the date time and duration of each call 3 Go off hook at any time to dial the displayed number The Redial feature enables you to redial or sim ply view any of the last five telephone numbers you dialed along with the time date and dura tion of each call Note that the redial feature is useful if you sim ply wish to review your recent calls or if you wish to know the duration of a pa...

Страница 37: ...put an intercom call on hold If the call is still on hold at your telephone after one minute a triple ring will sound and will sound every minute thereafter to alert you that the caller is still on hold Note If you wish you may change the first held call reminder from two minutes to a different time See Page 69 You can also take a call off from hold at a non EPIC telephone by simply seizing the li...

Страница 38: ...inal call and disconnect the second call If you wish to keep the second call you must remember to place it on hold before return ing to the original call While having a conversation on one line if a call comes in on another line its line lamp will begin flashing and a double ring will sound every 15 seconds to alert you of that incoming call If an incoming call is ringing on a line that is set to ...

Страница 39: ...t both lines together to create a conference call If you wish to talk privately with one party during a conference call press HOLD to place both lines on hold and then press a LINE button to talk privately with the person on that line Press CONFERENCE to resume the conference call You may also use the conference feature to join another station to a call on an outside line The person at either EPIC...

Страница 40: ...e is especially useful for screening calls Note If the other EPIC station does not wish to be transferred the call press the LINE button to return to the outside call You may also transfer a call directly without announcing it to the other station While the desired station is ringing the call will stay on hold at all the other stations including yours If the person at the desired station does not ...

Страница 41: ... remain on hold at your station until another sta tion picks up the call Your EPIC telephone also features eight unique personal transfer rings which you may use to transfer a call to all of the other stations This feature is helpful if you wish to transfer a call to a particular person who may not always be by a particular phone Many people find this method of transferring a call more professiona...

Страница 42: ...telephone company is name and number and call waiting caller ID compatible and can store up to 50 of your most recent calls In order for this feature to work you must sub scribe to the Caller ID service from your local telephone company Name and number caller ID and call waiting caller ID may not be available in all areas that offer caller ID service and may cost more than basic number caller ID s...

Страница 43: ...button to scroll through different choices for dialing the number before going off hook or pressing DIAL Entering Area Codes into your Epic telephone You may also enter area codes into your EPIC telephone so that telephone numbers are dis played properly enabling you to dial numbers in the caller list without having to press the but ton first You may enter one HOME area code Use this feature if yo...

Страница 44: ...r voice mail service is on one of the other lines you may change this set ting to the proper line You may also turn the fea ture off if you prefer To do this press PROGRAM then NEXT repeat edly until you see Phone Co VMWI in the dis play then press ENTER The display will read VMWI LINE 1 Press CHANGE if you wish to select LINE 2 LINE 3 LINE 4 or OFF Message signals are sent by the Telephone Compan...

Страница 45: ...m calling instructions provided by your local telephone company or to the operating instructions provided with your PBX You can store a switchhook flash into a memory location When you store a flash it is represent ed in the display by a small f See page 48 Note The initial factory set flash length is 700 milliseconds which is appropriate for most installations However you can adjust the flash len...

Страница 46: ...can not hear you The Mute feature works whether you are using the handset or the speakerphone It silences only your voice you will still be able to hear the other party The Mute feature automatically cancels when you hang up switch between lines or switch from speakerphone to handset during a call 36 Press MUTE to turn off your microphone so you cannot be heard HEADSET MUTE SPEAKER ET4300 UG for b...

Страница 47: ...sturb feature is useful to prevent interruptions during meetings or whenever you do not want to be disturbed While the Do Not Disturb feature is activated your telephone will not ring Incoming calls will be signaled only by the LINE indicators flashing Pages will not be heard through your telephone and other stations will be unable to make inter com calls to you or transfer calls to your tele phon...

Страница 48: ...You are spared the trouble of con stantly monitoring your telephone while waiting for a free line To reserve a line that someone is using press HOLD then the desired LINE button As soon as that line becomes free your phone will alert you with a triple ring and that line will be reserved for your station If you do not go off hook within 15 seconds after you are alerted the line will become free aga...

Страница 49: ... the setting will automatically return to the system setting when you hang up Note Call Privacy is always on for intercom calls Releasing Call Privacy To release call privacy during a call If your system is set to have call priva cy normally ON it will automatically be on during each call 1 Press the CONFERENCE button any time you wish to turn the call privacy OFF during a particular call Privacy ...

Страница 50: ...automatically 10 seconds after you hang up and will be signaled by a flash of the SPEAKER light You may continue making unrestricted calls with out the need of re entering the access code as long as you go off hook again within 10 seconds of hanging up your previous call You may turn Toll Restriction ON and OFF at a telephone without affecting the Toll Restriction settings stored in that telephone...

Страница 51: ...e right arrow button under the display to view the lengths of the previous five calls along with their times and dates Every call is automatically timed in minutes and seconds This feature is great for account billing and controlling long distance usage The minutes and seconds display appears auto matically showing the elapsed time of the call If you wish to begin counting the time from that insta...

Страница 52: ...t 1 800 TMC 1638 Your EPIC telephone is headset ready It comes equipped with a 2 5mm headset jack and a built in headset amplifier along with a dedicated HEADSET button Simply plug the accessory telephone headset with a 2 5 millimeter plug into the headset jack and you are all set There is no need to buy a headset with a separate amplifier You can use your headset to make or answer an outside call...

Страница 53: ...set date 5 Press the soft key under CHANGE then enter the date as instructed in the display 6 Press PROGRAM to exit Follow these same steps whenever you wish to adjust your system s clock Note If you subscribe to caller ID service from your local telephone company then there is no need to set the time and date for your telephone This will be set automatical ly by the caller ID information and will...

Страница 54: ...ial from any phone in the system by pressing followed by the arrow buttons and the DIAL button Directory Card Remove the directory card and write down the names or telephone numbers associated with the memory locations where you are storing numbers To remove the directory card slide your fingernail under the right edge of the directory card and lift the card out or simply touch the directory card ...

Страница 55: ...ith the press of a memory button Note that you can enter hyphens in your num bers for easy reading as well as flashes and pauses see page 48 To dial a memory dial number 1 Press the memory button where the desired telephone number is stored OR Press LOWER followed by the desired memory button if you wish to dial a number stored in a lower memory location When you press a memory button the speaker ...

Страница 56: ...m bers for easy reading as well as flashes and pauses see page 48 For a guide on using the dialpad to enter names please see page 57 If you would like to erase the personal directory numbers stored in your phone please follow the instructions found on page 49 To dial a personal directory number 1 While the phone is on hook and idle press the button The display will read Personal Dir 2 Use the righ...

Страница 57: ... 47 The Shared Directory Dial feature allows you to store an additional 40 telephone numbers into memory at Station 11 and dial them from any phone in the system Note that you can enter hyphens in your num bers for easy reading as well as flashes and pauses see page 48 For a guide on using the dialpad to enter names please see page 57 If you would like to erase the shared directory numbers please ...

Страница 58: ...ll Waiting You may also need to insert a switchhook flash as part of a feature activation code if your telephone is connected to a PBX or Centrex system To insert a switch hook flash into a number you are storing press FLASH Each press of FLASH will insert a 700 millisecond switchhook flash represented by an f in the display Note if 700 ms is not an appro priate length for your installation you ma...

Страница 59: ...ton If you make a mistake while dialing the number you can use the DELETE button to erase digits one at a time Erasing numbers stored in memory To erase all memory dial numbers and personal directory numbers stored in your tele phone press PROGRAM then press the soft key under NEXT repeatedly until Advanced Setting appears in the display and then press ENTER Erase Memory will appear in the dis pla...

Страница 60: ...Making Intercom Calls You may place an intercom call by dialing the two digit station number of the desired station When you place an intercom call your speaker phone turns on automatically If the called station is set to INTERCOM RING you may speak to the station as soon as they answer If the called station is set to INTERCOM VOICE or INTERCOM HANDSFREE you may speak to the station after you hear...

Страница 61: ...all by speaking towards your tele phone To answer an intercom call if you are currently on an outside call 1 Press the flashing INTERCOM but ton The outside call is automatical ly placed on hold 2 Press the LINE button of your out side call at any time to return to that call When you hear the intercom ring or the alert tone followed by the caller s voice you may lift the handset or press the SPEAK...

Страница 62: ... is automatically activated you can talk immediately using the speakerphone or lift the handset and talk Note You may Page another station only if it is not in use does not have DO NOT DISTURB activated and is not set to Block Pages If the station is in any of these conditions you will hear a no action tone The All Page feature enables you to make announcements through all of the other EPIC statio...

Страница 63: ...s appears int he display and then press ENTER Press the soft key under NEXT until Pages appears in the display along with the current setting Press the soft key under CHANGE if you wish to change the setting The choices are Pages ALLOWED factory setting and Pages BLOCKED Press PROGRAM to exit Once you hear the announcement you may answer a page directed to your station by lifting the handset press...

Страница 64: ...you a triple alert tone which lets you know that your phone has auto matically answered the intercom call on speak erphone You may respond to the call simply by speaking towards your telephone INTERCOM RING When someone makes an intercom call to you your telephone will ring repeatedly with the intercom ring You may respond to the call by lifting the handset or pressing the SPEAKER button INTERCOM ...

Страница 65: ...ice Announcements you will still be able to alert the station with a single ring but you will not be able to make your voice announcement You may respond to an Off Hook Voice Announcement by pressing the flashing INTER COM button You will be connected to the other station on the intercom and the outside call will automatically be placed on hold When you wish to return to the outside call press its...

Страница 66: ...pecially useful in a nursery room or home office where there are children present The remote station must be set to INTERCOM HANDSFREE When you call this phone on the intercom its speakerphone activates and remains on allowing you to hear sounds in that room until you hang up To prevent sounds in your room from being transmitted to the room you are monitoring you must press MUTE on your phone Moni...

Страница 67: ...Repeat steps 1 5 for any additional sta tions you wish to name 1 2 3 4 5 6 7 8 9 A D G J M P T W B E H K N Q U X C F I L O R V Y a d g j m S t Z b e h k n p u w c f i l o q v x 2 3 4 5 6 r 8 y 1 s z 7 9 Guide for Entering Names If you wish you may give a name to each of your Epic telephones so that people can see the names along with the station numbers when they place intercom calls For example y...

Страница 68: ...vironments Your Epic system can accomodate up to 16 stations The maximum number of lines will depend on how you choose to install the system Standard Configuration This is the most common setup and is the desired setup for most installations This installation is also called square in telephone terminology This means that each telephone in the system is connected to the same Line 1 telephone number...

Страница 69: ...ions shares an auxiliary Line 3 This configuration is useful for workgroups within a company such as a sales department Note that in this example calls coming in on Lines 1 2 and 4 could be transferred to any station but calls coming in on Line 3 could only be transferred or taken off of hold by stations within their own group If this company would like to be able to transfer calls on the L3 AUX t...

Страница 70: ...tele phone number to Line 2 3 or 4 at your phone The only telephone line that must be connected to the same telephone number on all phones in the system is Line 1 If you wish you may assign your Centrex line its own distinctive ringing tone so that you can eas ily differentiate calls ringing on your Centrex line from calls ringing on the other lines or on other nearby phones You may store your Cen...

Страница 71: ...is the part of the telephone that you DO NOT dial when you wish to reach another Centrex number in your system For example if your Centrex telephone number is 609 555 1380 and people in your office can reach you by dialing 1380 then your Centrex prefix is 609555 Entering your Centrex prefix is useful if you sub scribe to Caller ID service and would like the convenience of dialing other Centrex sta...

Страница 72: ...ng 5 Press PROGRAM to exit You may choose to set one or more of your Epic telephones as a Centrex console Any phone that you set as a Centrex console will be alerted by a short ring when another station s Centrex line is ringing and the display will indicate which phone is ringing by flashing the corresponding station indicator When you set up a Centrex console you can decide which stations you wi...

Страница 73: ...ing 5 Press PROGRAM to exit If you wish your telephone to notify any Centrex consoles that may have been set up that your Centrex line is ringing you must choose how long you want your phone to delay before alert ing the Centrex console Note that if you wish your telephone to alert a Centrex Console you must set your ring con sole setting to YES Then you must decide how many seconds you want your ...

Страница 74: ...at a stan dard telephone Note If the line status indicators of your EPIC telephones do not function properly either failing to light up when a standard telephone uses a line or staying lit even though no telephone is using a line then please see page 73 and follow the instructions for setting the loop voltage detector Call Privacy Call privacy is not observed by non EPIC telephones A non EPIC tele...

Страница 75: ...rk Services Button To activate a Network Service 1 While the phone is on hook and idle press the NETWORK SERVICES button The display will read Network Services 2 Use the right and left arrow buttons below the display to view the Network Services list 3 When the desired Network Service is displayed you may dial it simply by lifting your handset or pressing DIAL SPEAKER or the HEADSET button Use the...

Страница 76: ... as a External Paging Adapter 3 Connect an amplifier and speaker to the Adapter Additional Information The Music on Hold Adapter enables you to eas ily provide music or a recorded message to callers on hold The External Paging Adapter allows you to con nect an amplifier and speaker to your EPIC sys tem This accessory is perfect for making announcements in warehouses outdoor loca tions or throughou...

Страница 77: ...ish to store the door key Press CHANGE then press FLASH then HOLD fol lowed by the number of the desired door box from 23 to 26 then press SAVE Note You may press the memory button to unlock the door at any time There is no need to be connected to the door speaker over the intercom External Feature Module set as a Door Intercom Door Opener Adapter 1 Install External Feature Module 2 Follow the ins...

Страница 78: ...will be maintained since they are stored in a static memory that retains its contents without electricity Please note that it is not necessary for you to install batteries in your Epic telephone for it to function normally In fact batteries are not even needed to preserve your memory dial numbers in the event of a power failure This is because all memory dial numbers are stored in a static memory ...

Страница 79: ...min factory setting Hold Remind 1min Hold Remind 30s Hold Remind OFF 4 Press PROGRAM to exit Your EPIC telephone is factory set to automati cally alert you at 2 minutes and then every 2 minutes thereafter if a caller is still on hold This feature is designed to prevent calls from acci dentally being left on hold for long periods If you would prefer a different first reminder time you may change th...

Страница 80: ...soft key under CHANGE repeatedly until the desired hold drop time is displayed The choices are Hold Drop 5 MIN 5 Minutes Hold Drop 15 MIN Hold Drop 30 MIN factory setting 5 Press PROGRAM to exit Your EPIC telephone is factory set to automati cally drop a call if it is on hold for more than 30 minutes This feature is designed to prevent calls from accidentally being placed on hold indefinitely If y...

Страница 81: ... Press the soft key under NEXT repeatedly until Advanced Setting appears in the display and then press ENTER 3 Press the soft key under NEXT repeatedly until Flash Length appears in the display and then press ENTER The display will show the currently set flash length 4 Press the soft key under CHANGE repeatedly until the desired flash length is displayed The choices are Length 100ms 100 millisecon...

Страница 82: ... the instructions on page 49 Erasing All Feature Settings To erase all feature settings at a particular telephone 1 Press PROGRAM The display will read Program 2 Press the soft key under NEXT repeatedly until Advanced Setting appears in the display and then press ENTER 3 Press the soft key under NEXT until Erase Settings appears in the dis play and then press ENTER The display will read Feature Se...

Страница 83: ...ne such as a fax machine modem or standard telephone is using a line Note If the line status indicators of your EPIC telephones do not function properly either failing to light up when a standard telephone uses a line or staying lit even though no telephone is using a line then the loop voltage detector set ting needs to be adjusted The factory setting of 48 volts is appropriate for most installat...

Страница 84: ...ard telephone does not work then local telephone company lines or your own wiring may be causing the problem Press the soft key under CHANGE to assign this telephone a station number See page 8 The problem may be with your installation Make sure that the telephone lines are properly installed See page 9 The problem may be with one telephone Disconnect one telephone at a time to determine if a part...

Страница 85: ...at fresh batteries are installed in the telephone See page 68 Adjust the volume control See page 23 The Call Privacy feature prevents another EPIC telephone from interrupting a call in progress The person already on the call may release the call privacy or conference you into the call See pages 29 and 39 If you don t want Call Privacy in your system you can turn it off See page 18 If this line is ...

Страница 86: ...hone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or p...

Страница 87: ...ence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equip ment off and on the user is encouraged to try to correct the interference by one or more of the fol lowing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Conne...

Страница 88: ...he TMC rep resentative Include in the package a copy of the sales receipt or other proof of the date of original purchase Also print your name address phone number and a detailed description of the defect or operating problem Ship the product standard UPS or registered mail you must prepay all shipping costs to TMC Corporation Product Service Center 2540 Route 130 Unit 117 Cranbury NJ 08512 After ...

Страница 89: ...ss warranties TMC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR POSE ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE Some states do not allow the exclusion or limi...

Страница 90: ...ld Feature 27 adjusting held call reminder 69 adjusting auto hold drop time 70 Indicator Light Description 21 Intercom making intercom calls 50 answering intercom calls 51 making pages 52 making All Pages 52 answering pages 53 blocking pages at your telephone 53 using Off Hook Voice Announce 55 monitoring a room 56 intercom ring selection 54 Installation identifying existing wiring 1 planning your...

Страница 91: ...49 Resetting Your Phone 72 Restricting Your Phone 14 17 Ring Centrex Console 63 Ringer Control 22 Room Monitoring 56 Safety Information i Setting Up Your System 10 19 erasing all feature settings 72 Shared Directory Dials 44 47 Speed Dials 45 Standard Configuration 2 58 Station Number Assignment 8 Station Programming at each station 10 at station 11 11 Switching Between Lines 28 Telephone Company ...

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