This warranty DOES NOT cover consequential damages or costs of any kind.
A Return Merchandise Authorization (RMA) Number must be obtained from TMB prior to return of any defective
merchandise for warranty or non-warranty repair. For all repairs please contact TMB Tech Support Repair using
the contact information below or email [email protected].
527 Park Ave., San Fernando, CA 91340
Tel: +1 818.899.8818
Fax: +1 818.899.8813
[email protected]
www.tmb.com
R
ETURN
P
ROCEDURE
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. Package
must be clearly labeled with a Return Merchandise Authorization Number (RMA #). Products returned without
an RMA # will be refused. Please contact TMB and request RMA # prior to shipping the fixture. Be prepared to
provide the model number, serial number and a brief description of the cause for the return. Be sure to properly
pack fixture, any shipping damage resulting from inadequate packaging is the customer’s responsibility. TMB
reserves the right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing
or doublel-boxing is always a safe method to use.
Note: If you are given an RMA #, please include the following information on a piece of paper inside the
box:
1) Your name
2) Your address
3) Your phone number
4) The RMA #
5) A brief description of the symptoms
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