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875770 HDBaseT/HDMI/Audio Matrix 8x8
TLS electronics GmbH
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In the event the product returned to TLS electronics GmbH has been
discontinued (i.e. the product is no longer being manufactured by TLS
electronics GmbH but is still under warranty), TLS will, at its discretion, either
repair or replace with recertified product.
Once you have obtained an RMA number
After obtaining an RMA number from TLS electronics GmbH, you must send the
product - freight prepaid - to TLS electronics GmbH. The TLS RMA number
must be prominently displayed on the outside of your package. If you send your
product to TLS electronics GmbH without the RMA number prominently
displayed on the outside of the package, it will be returned to you unopened.
Please use a shipping company that can demonstrate proof of delivery. TLS
electronics GmbH does not accept responsibility for any lost shipments unless
proof of delivery to TLS is provided.
Please note:
Product shipped to TLS electronics GmbH must be properly packaged to
prevent loss or damage in transit.
Shipping your RMA to TLS electronics GmbH using regular mailing envelopes is
not acceptable, as they do not protect the product from damage during
shipping.
TLS electronics GmbH will not repair or replace a module that is shipped in such
a way that the product is not properly protected.
TLS electronics GmbH will not accept any product that has been damaged as a
result of accident, abuse, misuse, natural or personal disaster, or any
unauthorized disassemble, repair or modification.