875770 HDBaseT/HDMI/Audio Matrix 8x8
TLS electronics GmbH
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The warranty excludes any responsibility by TLS electronics GmbH for
incidental or consequential damages arising from the use of the equipment or
products, or for any inability to use them either separate from or in combination
with any other equipment or products.
A fixed charge established for each product will be imposed for all equipment
returned for warranty repair where TLS electronics GmbH cannot identify the
cause of the reported failure.
Exclusive Remedies
TLS electronics GmbH
’
s warranty, as stated is in lieu of all other warranties,
expressed, implied, or statutory, including those of merchantability and fitness
for a particular purpose. The buyer shall pass on to any purchaser, lessee, or
other user of TLS electronics GmbH
’
s products, the aforementioned warranty,
and shall indemnify and hold harmless TLS electronics GmbH from any claims
or liability of such purchaser, lessee, or user based upon allegations that the
buyer, its agents, or employees have made additional warranties or
representations as to product preference or use.
The remedies provided herein are the buyer
’
s sole and exclusive remedies.
TLS electronics GmbH shall not be liable for any direct, indirect, special,
incidental, or consequential damages, whether based on contract, tort, or any
other legal theory.
RMA Policy
When returning product to
TLS electronics GmbH for any reason, the customer
should fill out the official RMA form to obtain a RMA number. Without the
permission or approval, TLS electronics GmbH will be no responsible for any
return.
This can be initiated by emailing or calling your related sales.
All requests are processed within 48 hours.
Standard Replacement
For customers that agree to return defective product to TLS electronics GmbH
first, a Standard Replacement option is available.
An RMA number must first be issued by sales. This RMA number will need to be
referenced on the outside of the return shipment.
Upon receipt of the defective product, TLS electronics GmbH will, at its
discretion, either repair or replace the product and ship it out in the most
expeditious manner possible. Subject to availability, the replacement product
will be shipped on the business day following receipt of the defective product.
