Appendix
108
In Germany
In Austria
In Switzerland
Tiptel.com GmbH
Tiptel GmbH
Tiptel AG
Business Solutions
Service
Service
Service
Halskestraße 1
Ricoweg 30/B1
Bahnstrasse 46
40880 Ratingen
2351 Wiener Neudorf
8105 Regensdorf
Service
You have purchased a modern product from Tiptel.com GmbH Business Solutions,
which was developed and manufactured in Ratingen near Düsseldorf. Our very
modern production facilities ensure a consistently high level of quality. This is
demonstrated by our DIN EN ISO 9001 certification.
Should any problem occur despite this or you have any questions concerning
operation of the system, please contact your specialist dealer. He/she is your
contact within the warranty period. Tiptel.com GmbH Business Solutions has set up
a special number for technical support for specialist dealers so that you can obtain
qualified advice from them.
If your dealer cannot help you further, you can also contact Tiptel.com GmbH
Business Solutions directly. Initial information is available at our Internet site
mentioned below in the “Support” heading under “FAQ – Frequently asked
questions”. You can also reach our experienced technical support staff by e-mail,
fax or telephone during the times given:
In Germany
In Austria
In Switzerland
www.tiptel.com
www.tiptel.at
www.tiptel-online.ch
[email protected]
08.00 a.m. to 5.00 p.m.
(Mon-Fri)
08.00 a.m. to 5.00 p.m.
(Mon-Thu),
08.00 a.m. to 3.00 p.m. (Fri)
08.00 a.m. to 5.00 p.m.
(Mon-Fri)
Tel. 0900 100 - 84 78 35 *
Vanity 0900 100 - TIPTEL*
* with costs as per announcement
Tel.
02236/677 464-0
Fax
02236/677 464-21
Tel. 01 / 884 01 80
Fax 044 / 843 13 23
If you have any questions about your telephone line, please contact your network
provider.
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