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Warranty
2-YEAR LIMITED WARRANTY
• Only applies to purchases made from authorized retailers of Tineco.
• Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to
further conditions outlined below.
• This warranty is governed by and construed under the laws of the country in which the purchase
took place. We provide 2-year warranty or a warranty period as stipulated by applicable local law,
whichever is longer.
WHAT IS COVERED?
• Your Tineco appliance has a 2-year warranty against original defects in material and workmanship,
when used for private household purposes in accordance with the Tineco Instruction Manual.
Motorized accessories and battery bought separately come with a 1-year warranty.
• This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance
is in proper operating condition during the warranty period.
• This warranty will only be valid if the appliance is used in the country in which it was sold.
WHAT IS NOT COVERED?
Tineco shall not be liable for costs, damages or repairs incurred as a result of:
• Appliances purchased from an unauthorized dealer.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance
with the Tineco Instruction Manual.
• Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental
purposes.
• Use of parts not in accordance with the Tineco Instruction Manual.
• Use of parts and accessories other than those produced or recommended by Tineco.
• External factors unrelated to product quality and use, such as weather, modifications, accidents,
electrical outages, power surges or acts of God.
• Repairs or alterations carried out by unauthorized parties or agents.
• Failing to clear blockage and other hazardous material from the appliance.
• Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA, brush
bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due
to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when
necessary.
• Reduction in battery discharge time due to battery age or use.
