w w w . i - t i m e t e c . c o m
Smart Gateway Camera
(1)
Q:
Prompts up “Camera offline” or “Fail to download video” after connection
A:
Make sure the WIFI/router could visit internet; make sure the WIFI was not
changed, if changed, please long press the RESET key 5s, until voice prompt
“Factory reset success “ , then it will reboot and follow voice prompt to do
setting again.
(2)
Q:
Squeal comes during intercom
A:
The squeal is caused by too close distance between camera and phone,
please keep proper distance.
(3)
Q:
Camera is offline
A:
Make sure the WIFI/router is available; mobile already logined the WIFI that
the camera should connect to; enter correct WIFI information; are there too
much devices connect to that WIFI.
(4)
Q:
Fail to login APP or download video
A:
Make sure your phone could visit internet and with high speed, also make
sure “ANJUXIAOBAO” APP is not forbidden to internet.
QA & NOTES
© 019 Timetec Cloud Sdn Bhd. All rights reserved • 11019
