9
10. Troubleshooting
Problem
The sensor will not
function at all/Load
will not come ON
Solution
Check the wiring to make sure that you have the correct
AC power and DALI power at the sensor.
Check the wiring from the sensor to the source of power
to make sure you have wired the sensor correctly.
Check the LUX adjustment to see if it is set at your
desired level.
Detector clicks but
does not work
Check the load is operational.
Load goes ON
and OFF too quickly
Ensure light and heat are not being deflected onto the
detector. Check for white or reflective surfaces that may
be causing the problem.
Note the detector is more sensitive in cold weather.
Make sure the sensor isn’t installed close to an
air conditioner.
Load stays ON
Check the wiring to ensure the load isn’t wired directly
to the supply.
Adjust the time to minimum, and ensure the sensor is
firmly fixed to a fixed solid object with no moving objects
in the field of view.
Ensure the detector is not being activated by stray
moving heat sources such as heating outlets.