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Thuraya

27

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12. Troubleshooting

Servicing

FDU-3500 does not contain consumer serviceable components. You are advised
not to carry out any kind of troubleshooting. In case you face any problems,
contact the nearest service center. Only authorized service personnel can repair
the equipment.

Antenna

Use only the antenna and cable that have been specifically designed for your
FDU-3500.
Unauthorized antennas, cables and cable length modifications, or attachments
could damage FDU-3500 and may violate the relevant regulations, causing loss of
performance and radio frequency (RF) energy above the recommended limits. If
your FDU-3500’s antenna gets damaged, please take it to an authorized Service
Provider.

General

Do not place FDU-3500 in a wet area.

Do not expose FDU-3500 to temperatures greater than +55°C Celsius or less 
than 0°C Celsius.

Do not expose FDU-3500 to moisture, dust etc.

Avoid placing FDU-3500 close to open flames or any source of heat.

Do not expose FDU-3500 to direct sunlight.

Do not disassemble FDU-3500; this will void your warranty.

12.1. Warnings

FDU-3500 is a product of superior design and craftsmanship and should be
treated with care.
The following suggestions will help you to fulfill any warranty obligations and allow
you to enjoy this product for many years.

12.2. Care and Maintenance

Содержание FDU-3500

Страница 1: ...FDU 3500 USER GUIDE...

Страница 2: ...Using FDU 3500 as a wall mounted unit 10 4 2 4 Connecting Satellite Antenna 10 4 2 5 Connecting GPS Antenna 11 4 2 6 Connecting FDU 3500 to Power Supply Adapter 11 4 2 7 Connecting Extension phone to...

Страница 3: ...ceiving Sending Data Calls 20 7 1 1 Receiving Data Calls 20 7 1 2 Sending Data from PC 20 8 GmPRS Connection 21 9 Charging Thuraya Handset Battery 24 10 Code Locking Function 25 10 1 How to set up the...

Страница 4: ...in battery charger allows users to charge your Thuraya handset while using FDU Please note that Thuraya handsets are available and sold separately from your local Service Provider 2 Package Contents F...

Страница 5: ...DU 3500 and all its accessories are fully ready for installation Please read the instructions carefully If you encounter any difficulty in installation contact your Service Provider for assistance 3 1...

Страница 6: ...enna installation guide book 2 Fix the antenna in such a way that the connector at the base is accessible when mounted 3 Connect the coaxial cable marked Satellite Antenna Cable to the antenna connect...

Страница 7: ...0 Maintain a distance of between 0 5 and 1 meter between GPS and satellite antenna 3 4 External Accessories FDU 3500 needs to have external accessories for full functionality Please make sure that you...

Страница 8: ...FDU 3500 4 2 1 Fixing Docking part of FDU 3500 4 2 Setting up FDU 3500 FDU 3500 supports docking with the two types of Thuraya handset SO 2510 and SG 2520 Please check the type of Thuraya handset and...

Страница 9: ...e fixing screw using Coin again 1 Release the fixing screw using Coin from the fixing hole of the docking area located on the bottom of FDU 3500 2 Place FDU 3500 in the correct orientation and then pr...

Страница 10: ...Find an appropriate location on the wall for placing FDU 3500 as a mounted unit 2 Place the bracket on the fixing location and mark the location of screw hole 3 Place a suitable length screw on the wa...

Страница 11: ...C DC power adapter to FDU 3500 and AC power cord to AC DC adapter 2 Connect AC power to the external power source 3 Switch on the power switch on FDU 3500 The power LED on FDU 3500 glows red indicatin...

Страница 12: ...11 cable to the RJ 11 interface marked FAX on FDU 3500 2 Connect the other end of the RJ 11 cable to the Group 3 Fax machine 4 2 9 Connecting a PC to FDU 3500 through USB port or DTE port You can use...

Страница 13: ...uple of seconds if the handset has been docked successfully 4 Ensure full signal strength on the display There should be maximum signal strength in the display If not please inform the Service Provide...

Страница 14: ...andset Accepting Calls from the Speakerphone Press the Speakerphone button Accepting Calls from Extension Phone Pick up the handset of the Extension phone The speakerphone LED will remain ON if the ca...

Страница 15: ...it for the dial tone 3 Dial the destination number using the Thuraya handset keypad 4 Press call button on Thuraya handset Method 2 1 Dial the destination number using Thuraya handset keypad while the...

Страница 16: ...andset Extension Phone to Speakerphone 1 Press the Speakerphone button on FDU 3500 2 Ensure Speakerphone LED is blinking then place the extension phone on the cradle 5 5 Volume Control You can control...

Страница 17: ...repeatedly to increase decrease the ringer tone volume as required Adjusting extension phone volume 1 Press the button repeatedly to increase decrease the extension phone volume as required 5 6 Mutin...

Страница 18: ...3500 2 Switch ON FDU 3500 3 Switch on the group 3 Fax machine that is connected to the RJ 11 interface marked FAX on FDU 3500 6 1 2 Sending Fax 1 Dock the Thuraya handset in FDU 3500 2 Switch on the g...

Страница 19: ...PC to the USB or DTE interface of FDU 3500 3 Switch ON FDU 3500 4 Invoke the PC fax software 5 While configuring the fax software select fine as a resolution 6 Enter the destination number e g 1234567...

Страница 20: ...ding Data from PC 1 Dock Thuraya handset in FDU 3500 2 Switch ON FDU 3500 3 Invoke the data communication software in your PC 4 Dial the destination number e g ATDT 12345678 5 Select the data file to...

Страница 21: ...ction modem to access Thuraya s GmPRS network 1 Select Control Panel Phone and Modem Option Modems and then set a port by adding the Standard 33600bps Modem according to the following procedures 2 Rig...

Страница 22: ...nections Create a new connection to automatically execute the New Connection Wizard Follow the procedures below tocreate a phone connection Make sure to enter 99 for Phone Number to Dial Control panel...

Страница 23: ...e main screen 5 Double click the newly generated phone connection icon to execute phone connection Select Properties General Configure and then set 38400 for Maximum Modem Speed 6 Select Internet Prot...

Страница 24: ...Then the Phone Connection Network icon will be created on Windows task bar and you can see G mark on the LCD which indicates Thuraya User handset 9 Charging Thuraya Handset Battery FDU 3500 comes wit...

Страница 25: ...ocking function 1 Connect the extension phone to RJ 11 interface marked EXT on FDU 3500 Pick up the extension phone handset 2 Press User code e g 1234 3 Hang up the phone after hearing the beep which...

Страница 26: ...or Fax Number or Start Button of Fax machine Fax Number Running PC S W Data Call Number Running PC S W Data Call Number EXT Interface Fax Interface PC Fax S W USB Interface DTE Interface Voice Call F...

Страница 27: ...ance and radio frequency RF energy above the recommended limits If your FDU 3500 s antenna gets damaged please take it to an authorized Service Provider General Do not place FDU 3500 in a wet area Do...

Страница 28: ...ntennas modifications or attachments could damage the phone and may violate regulations regarding radio devices If the phone battery charger or any accessory does not function properly take it to your...

Страница 29: ...nal level of Thuraya handset is full Make sure that you have appropriate PC Fax software installed in your system for sending receiving fax through PC Check parameters on the fax software that you are...

Страница 30: ...moval de installation or reinstallation of the Product are not covered This Limited Warranty will be void in its entirety if the Product is serviced by anyone other than Thuraya or a Thuraya Authorize...

Страница 31: ...DC adapter 110 240V free voltage input Input power DC 12V 24V 34V 3 x RJ11 External telephone connection voice call External FAX machine connection FAX call Auxiliary handset connection voice call 1 x...

Страница 32: ......

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