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Fiber Amplifier
Chapter 8: Troubleshooting
TTN118382-D02, Rev A, November 18, 2016
Page 13
Troubleshooting
CAUTION
Do not look directly into the fiber receptacle. Use a viewing card to help determine whether the fiber
amplifier is generating an output.
The following table describes some typical problems that may be encountered while using the EDFA100S or
EDFA100P and possible solutions to these problems.
Problem
Solution
Unit does not turn on when switching the
power switch to the ON position.
1. Make sure the AC line cord is fully inserted into the AC
Input receptacle and plugged into an outlet providing 100 to
240 VAC.
2. Fuse(s) may be open. Refer to page 6 for information on
replacing open fuses. If the problem persists, please return
the unit to Thorlabs for evaluation.
Unit does not enable when pressing the
ENABLE button.
1. Make sure the AC line cord is properly plugged in and the
key switch is turned to the
“ON” position.
2. Check to make sure
the interlock “jumper” is installed on
the rear panel. See page 10 for details.
Unit is enabled but there is no output.
1. Check to make sure you are using the correct type of fiber
patch cable for the particular wavelength.
2. Disconnect the fiber patch cable and use a viewing card to
check to see if there is light being output from the FC/APC
connector.
Caution: Do Not Look Directly into the Fiber
Bulkhead.
I c
an’t connect to the unit over the USB COM
port.
1. Make sure that the COM port is configured correctly for
the unit. Refer to page 11 for the correct COM port settings.
2. Check that the correct COM port is selected on your
terminal program.
3. Check that the USB driver is installed (see page 11).
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