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5.Light and Warning Prompts
6.Troubleshooting
5.1 Light prompts
5.2 Warning prompts
Main unit status Prompt
Charging in progress
Orange light flashes
Charging completed
Green light stays on
Mode selection Green light flashes
When a fault in the machine occurs Red light stays on
Low battery
Orange light stays on
Cleaning mode Green light stays on
When faults occur in the main unit, the red AUTO light stays on and the corre-
sponding prompting sound would come on at the same time. Refer to the following
table to check for the relevant faults.
(
●
Number of times the short prompting sounds ring)
No. Prompting sound
Cause of fault
Solution
01
02
03
Abnormality in the driver
wheel or side brush
Check the driver wheel or
side brush
Abnormality in the head-down
sensor or infrared anti-collision
sensor
Clean the head-down sensor
and check the abnormality in
the anti-collision sensor
Main unit stuck
Move the main unit to an
empty space and restart it
04
Abnormality in the
rolling brush
Check the rolling brush
Gentle reminder:
If the issues cannot be resolved by the above methods, please try the following:
1.Turn the power switch by the side of the main unit off and on again to restart the
machine.
2.If restarting the machine is not able to resolve the issue, please send it to the
after-sales service centre for repair.
If the following issues occur in the course of using the product, you may try to
resolve them by referring to the following table.
No.
Fault
Possible cause
Solution
1
Unable to charge
the main unit
Insufficient contact between
the main unit and the
charger’s charging pole.
2
The main unit is met with
difficulties
3
The main unit returns to
charging before cleaning
is completed
4
The main unit does not perform
cleaning according to the preset
time.
The main unit is entangled or
obstructed by cables strewn
across the floor, curtains
hanging down or the fringes of
the carpet.
Make sure that the main unit
and the charger’s charging pole
are aligned properly.
The charger’s power supply
has been shut off and the
main unit’s power switch
has been turned on, resulting
in power consumption.
The batteries are in deep
discharge.
Reinvigorate the batteries.
Place the main unit manually
onto the charger and remove
it after charging it for three
minutes. Charge the batteries
normally after having
repeated this thrice.
The main unit will try various
ways to free itself on its own.
Manual assistance is advised
if it fails to do so.
The main unit may have detected
insufficiency in its power and has
returned to charging automatically.
The main unit’s working speed and
duration vary when working on flat
grounds like parquet and ceramic
floors.
It is recommended for the main
unit to remain in the charging
mode when it is not in operation
so as to better perform
the next task.
Charge the main unit.
The main unit’s duration of operation
varies according to the complexity
of the room, the amount of trash
and the different cleaning modes.
The main unit’s power switch is not
turned on. It is not able to operate
automatically according to the
preset time when it is shut off.
Turn the main unit’s power
switch on.
The main unit’s power is
insufficient.
The main unit should remain
charging on the charger when
it is in the pending mode to ensure
that it has sufficient power for
operation at any time.
The main unit’s parts are blocked
and entangled by trash.
Face the bottom of the main unit
upwards after turning off the power
and cleaning the dust box.
Clean the various parts separately.